Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Telangana

Amazon India Ltd,Rep by its Person in charge V/S Chunduru Sudheer

Amazon   Amazon  

Court Name: Rangareddi

Appelant Advocate pip

Respondant Advocate

Case Number: 211

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Date of Filing: 01-09-2017

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Date of Upload: 18-04-2019

West Bengal

Amazon Seller Service Pvt. Ltd. V/S Partha Sarathi Pati

Amazon   Amazon  

Court Name: Purulia

Appelant Advocate Sri S. Mahanty

Respondant Advocate

Case Number: 39

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Date of Filing: 25-07-2018

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Date of Upload: 26-03-2019

Haryana

Amazon India V/S Akshay Nangroo

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate Sh. S.M. Anand, Sh. Abhishek Aggarwal

Case Number: 284

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Date of Filing: 01-06-2018

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Date of Upload: 03-05-2019

Chandigarh

Amandeep Upveja V/S Amazon Seller Services Private Limited

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh Adv.

Respondant Advocate

ORDER As per office report, notice could not be issued to respondents No.2 & 3, as amount in terms of the order dated 09.01.2019 passed by this Commission, has not been deposited. After arguing for some-time, when this Commission was not inclined to interfere in the order pa...

Case Number: 368

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Date of Filing: 28-12-2018

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Date of Upload: 25-03-2019

Orissa

The CEO/MD. Amazon . V/S Sri Sanjib Kumar Sahu

Amazon  

Court Name: Balangir

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM. BOLANGIRODISHAComplaint Case No. CC/5/2019( Date of Filing : 19 Feb 2019 )1. Sri Sanjib Kumar SahuAt/Po/Ps:- patnagarhBolangirOdisha...........Complainant(s)Versus1. The CEO/MD. Amazon . BangalorBangalorBangalor............Opp.Party(s) ...

Case Number: 5

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Date of Filing: 19-02-2019

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Date of Upload: 06-12-2019

Chhattisgarh

Preetam Kumar Gajendra & Anr. V/S Amazon Seller Service Pvt.Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Shri Subhankar Mandal

Respondant Advocate

Case Number: 19

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Date of Filing: 07-02-2019

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Date of Upload: 19-03-2019

Rajasthan

AMAZON SELLER SERVICE V/S MAHENDRA SINGH

Amazon  

Court Name: Jaipur-I

Appelant Advocate ANSAN ALI

Respondant Advocate

Case Number: 1322

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Date of Filing: 21-09-2015

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Date of Upload: 22-03-2019

Andhra Pradesh

AMAZON V/S M. MONOJKUMAR

Amazon  

Court Name: Guntur

Appelant Advocate INPERSON

Respondant Advocate K.K.R

Case Number: 234

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Date of Filing: 20-12-2018

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Date of Upload: 21-03-2019

Haryana

Amazon in India V/S Tilak Raj

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Kuldeep Sharma

Respondant Advocate Yogesh Gupta

Case Number: 239

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Date of Filing: 20-09-2017

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Date of Upload: 15-03-2019

Rajasthan

AMAZON V/S CHANDRA PRAKASH

Amazon  

Court Name: Ajmer

Appelant Advocate ADV.RAJENDRA RATHOR

Respondant Advocate

Case Number: 223

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Date of Filing: 19-06-2017

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Date of Upload: 15-03-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.