Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Chandigarh

Amazon India- Brigade Gateway V/S Ravinder Singh

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate Yoginder Nagpal

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application No. 27 OF 2019in CC/827/2017Ravinder SinghVs Amazon India BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURJEET KAUR, MEMBERPRESENT: Sh.Virinder Madaan, Counsel for Complainant.Dated : 5th April 2019ORD...

Case Number: 27

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Date of Filing: 06-02-2019

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Date of Upload: 09-04-2019

Rajasthan

AMAZON IN V/S AARTI

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate DANISES KUMAR

Respondant Advocate

Case Number: 937

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Date of Filing: 08-08-2017

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Date of Upload: 05-04-2019

Chandigarh

Ravinder Singh V/S Amazon Seller Services Private Limited

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Sh. Virinder Madaan, Advocate has filed his fresh Vakalatnama as the earlier Vakalatnama filed by him was not having the Bar Council Stamp. The same is taken on record.2. In response to our order dated 19.03.2019, Sh. Khattar, Advocate has handed over a demand draft bearing No.50...

Case Number: 29

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Date of Filing: 08-02-2019

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Date of Upload: 09-04-2019

Rajasthan

AMAZON IN V/S ANKIT KHANDELWAL

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate VIKRANT MATHUR

Respondant Advocate

Case Number: 991

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Date of Filing: 05-08-2016

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Date of Upload: 05-04-2019

Haryana

Amazon India V/S Sanju

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate Sh. S.M. Anand

Case Number: 297

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Date of Filing: 08-06-2018

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Date of Upload: 22-05-2019

Rajasthan

AMAZON V/S SACHIN MEENA

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate V.P. SHARMA

Respondant Advocate

Case Number: 829

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Date of Filing: 27-11-2018

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Date of Upload: 02-04-2019

Delhi

AMAZON SELLER V/S JITENDER SHARMA

Amazon  

Court Name: South II

Appelant Advocate

Respondant Advocate

Udyog Sadan Qutub Institutional Area New Delhi-16Heading2Complaint Case No. CC/198/2018( Date of Filing : 11 Sep 2018 )1. JITENDER SHARMA171A, DDA, JANTA FLATS, SHAHPUR JAT, NEW DELHI-110049............Complainant(s)Versus1. AMAZON SELLERGROUND FLOOR, EROS CORPORATE CENTER, NEHRU...

Case Number: 198

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Date of Filing: 11-09-2018

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Date of Upload: 29-03-2019

Madhya Pradesh

AMAZON SALES SERVICE CUSTMER RETURN V/S ROSHAN MISHRA

Amazon   Amazon  

Court Name: Rewa

Appelant Advocate SWADEEP SINGH

Respondant Advocate

Case Number: 306

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Date of Filing: 30-10-2018

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Date of Upload: 30-03-2019

Madhya Pradesh

AMAZON INDIA V/S ARPIT AGRAWAL

Amazon   Amazon  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 1212

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Date of Filing: 24-11-2015

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Date of Upload: 12-08-2022

Karnataka

Amazon & Another V/S P Veerabhadrappa

Amazon   Amazon  

Court Name: Bellary

Appelant Advocate In Person

Respondant Advocate

Case Number: 23

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Date of Filing: 11-02-2019

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Date of Upload: 27-03-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.