Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

West Bengal

Amazon India Pvt. Ltd. & Ors. V/S Sri Titan Pal

Amazon   Titan  

Court Name: Hooghly

Appelant Advocate Baisakhi Dey & Ors

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, HOOGHLYCC OF 2013PETITIONERVERSOPPOComplaint Case No. CC/248/2017( Date of Filing : 12 Dec 2017 )1. Sri Titan PalKhalishani, ChandannagarHooghlyWest Bengal...........Complainant(s)Versus1. Amazon India Pvt. Ltd. & Ors.MalleshwaramBangal...

Case Number: 248

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Date of Filing: 12-12-2017

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Date of Upload: 16-05-2019

Karnataka

THE Person-In-Charge, Amazon Wholesale India Pvt Ltd. V/S Hemanna S/o Channabasappa Kalakkanavar

Amazon   Amazon  

Court Name: Gadag

Appelant Advocate P.S. Dharmayat

Respondant Advocate

Case Number: 6

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Date of Filing: 02-05-2018

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Date of Upload: 15-05-2019

Rajasthan

Jaideep Yadav S/o sudhir Yadav V/S Amazon Seller Service Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Ajay Raj Tantia

Respondant Advocate

Case Number: 276

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Date of Filing: 07-05-2018

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Date of Upload: 03-05-2019

Himachal Pradesh

Amazon Seller Services V/S Rajnish Sharma

Amazon  

Court Name: Una

Appelant Advocate

Respondant Advocate

Case Number: 8

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Date of Filing: 01-02-2016

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Date of Upload: 06-05-2019

West Bengal

WWW Amazon In V/S Suparna Chowdhury

Amazon  

Court Name: Paschim Midnapore

Appelant Advocate

Respondant Advocate

Case Number: 13

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Date of Filing: 24-04-2019

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Date of Upload: 25-04-2019

Rajasthan

AMAZON INDIA LTD./CLOUDTRAIL V/S MOHMMAD SHAREEF

Amazon  

Court Name: Tonk

Appelant Advocate MODH. SALEEM

Respondant Advocate

Case Number: 55

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Date of Filing: 20-02-2018

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Date of Upload: 23-04-2019

Haryana

Amazon India V/S Sandeep

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate Sh. Manoj Saini

Case Number: 211

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Date of Filing: 16-04-2018

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Date of Upload: 21-05-2019

Haryana

Amazon India Retail India Pvt. Ltd. V/S Anand Singh S/o Ram Mehar

Amazon  

Court Name: Sonipat

Appelant Advocate

Respondant Advocate

COPY OF ORDER DATED : 18.04.2019BEFORE THE PRESIDENT CONSUMER DISPUTES REDRESSAL FORUM, SONEPATConsumer Complaint No. : 53 Of 2019Instituted On : 05.02.2019Order dated : 18.04.2019Anand Singh S/o Sh. Ram Mehar, R/o Raj Bhawan House No. 1570/31, Chhotu Ram Colony, Sonipat, Gohan...

Case Number: 53

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Date of Filing: 05-02-2019

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Date of Upload: 19-04-2019

Punjab

Amazon India V/S Jasmeet Singh

Amazon   Amazon  

Court Name: Barnala

Appelant Advocate Sh. N.K. Singla

Respondant Advocate

Heading1Heading2Complaint Case No. CC/167/2017( Date of Filing : 06 Dec 2017 )1. Jasmeet Singh son of Sh.Kewal Singh resident of V. Thullewal, Tehsil BarnalaBarnalaPunjab...........Complainant(s)Versus1. Amazon India Regd. OFfice Address: Brigade Gateway, 8th Floor, 26/1, Dr. Raj...

Case Number: 167

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Date of Filing: 06-12-2017

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Date of Upload: 09-04-2019

Orissa

Amazon Seller Services Private Limited, V/S Bikram Kumar Samal

Amazon   Amazon  

Court Name: Malkangiri

Appelant Advocate Sri. A.K. Rath

Respondant Advocate Sri. Sankar Ch. Saha

Heading1Heading2Complaint Case No. CC/37/2018( Date of Filing : 01 Jun 2018 )1. Bikram Kumar SamalModern English School, DNK, Malkangiri- 764045MalkangiriOdisha...........Complainant(s)Versus1. Amazon Seller Services Private Limited,8th Floor, Brigade Gateway, 26/1 Dr. Rajkumar R...

Case Number: 37

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Date of Filing: 01-06-2018

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Date of Upload: 09-04-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.