Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon Seler Service Company V/S Sumit Jaglan

Amazon   Amazon  

Court Name: Kaithal

Appelant Advocate Sh.Vinod Bura

Respondant Advocate Sh.Munish Sikri

DCDRFKAITHALComplaint Case No. 162/18( Date of Filing : 29 May 2018 )1. Sumit Jaglan Chamber No.42,District Cout,Kaithal...........Complainant(s)Versus1. Amazon Seler Service CompanyBanglore............Opp.Party(s) BEFORE:HON'BLE MR. D.N Arora PRESIDENTHON'BLE MR. Rajbir Singh ME...

Case Number: 162

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Date of Filing: 29-05-2018

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Date of Upload: 24-06-2019

Madhya Pradesh

AMAZON IN V/S GULSHAN RATHOR

Amazon   Amazon  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 82

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Date of Filing: 22-02-2018

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Date of Upload: 14-06-2019

Haryana

M/s Amazon India V/S Christopher Wilfred Pereira

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Sh Abhijeet Gupta

Respondant Advocate

Case Number: 110

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Date of Filing: 14-02-2019

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Date of Upload: 19-06-2019

Maharashtra

Amazon India Pvt. Ltd. and others V/S Salim Khan Mahabub Khan

Amazon   Amazon  

Court Name: Amravati

Appelant Advocate Adv. R U Marathe

Respondant Advocate

Case Number: 18

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Date of Filing: 20-10-2018

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Date of Upload: 19-06-2019

Chandigarh

Amazon Seller Services Pvt. Ltd. V/S Yatin Gupta

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application No. 127 OF 2019in CC/747/2017Yatin Gupta Vs Amazon Seller Services Pvt. Ltd. BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in person.Dated : 3rd June 201...

Case Number: 127

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Date of Filing: 30-05-2019

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Date of Upload: 06-06-2019

Kerala

Amazon Inc V/S Abhishek Raveendran

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/315/2018( Date of Filing : 23 Nov 2018 )1. Abhishek RaveendranM.A.House,P.O.Parassinikkadavu,Kannur............Complainant(s)Versus1. Amazon IncBrigade Gateway,Rajkumar Road,Malleswaram,Bangalore,Karnataka-560055...

Case Number: 315

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Date of Filing: 23-11-2018

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Date of Upload: 08-07-2019

Haryana

Amazon Seller Service Limited and Others V/S Ravinder Kumar Chibbar

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 284

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Date of Filing: 31-05-2019

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Date of Upload: 14-06-2019

Gujarat

AMAZON SELLER SERVICES MAHARASHTRA V/S BHARGAV JAGDISHBHAI VACHHANI

Amazon   Amazon  

Court Name: Jamnagar

Appelant Advocate

Respondant Advocate D.B.VASAVADA

Case Number: 19

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Date of Filing: 03-01-2019

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Date of Upload: 29-11-2019

Haryana

M/s Amazon India V/S Sarwan Singh

Amazon  

Court Name: Karnal

Appelant Advocate Surjit Narwal

Respondant Advocate Lalit Shopra

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No. 44 of 2018 Date of instt. 22.02.2018 Date of Decision 30.05.2019Sarwan Singh son of Shri Kuldeep resident of village Ganjo Garhi, District Karnal. …….Complainant Versus1. M/s Amazo...

Case Number: 44

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Date of Filing: 22-02-2018

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Date of Upload: 04-06-2019

Haryana

AMAZON SELLER SERVICES PVT.LTD. V/S SHIV KUMAR

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULAConsumer Complaint No:141 of 2018Date of Institution:13.08.2018Date of Decision:28.05.2019Shiv Kumar son of Sh. Omkar Singh, resident of House No.542, Second Floor, Sector 4, Panchkula, Haryana. ….Complainan...

Case Number: 141

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Date of Filing: 13-08-2018

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Date of Upload: 28-05-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.