Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Delhi

AMAZON INDIA V/S DR. SHIVRAM GOPAL

Amazon   Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR,SAINI ENCLAVE, DELHI – 110 092C.C. NO. 848/14Dr. Shivram Gopal IyerM-601, Dharma Apartment,Patparganj, IP Extension Plot No.2Delhi- 110092 ….ComplainantVs....

Case Number: 848

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Date of Filing: 11-09-2014

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Date of Upload: 23-09-2019

Orissa

General Manager,Amazon and Buisiness developer of Amazon V/S Rashmi Ranjan Ray

Amazon   Amazon  

Court Name: Jajapur

Appelant Advocate

Respondant Advocate

Case Number: 76

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Date of Filing: 02-11-2018

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Date of Upload: 05-07-2019

Punjab

Amazon (Amazon Seller Service Pvt Ltd) V/S Manoj Kumar

Amazon  

Court Name: SAS Nagar Mohali

Appelant Advocate Hernek Singh Sandhu

Respondant Advocate

Heading1Heading2Complaint Case No. CC/925/2018( Date of Filing : 07 Sep 2018 )1. Manoj KumarS/o Sh Rameshwar Dass, R/o House No. 496, Ph-6, Mohali, Punjabi............Complainant(s)Versus1. Amazon (Amazon Seller Service Pvt Ltd)through its Managing Director/ Manager, Corporate Of...

Case Number: 925

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Date of Filing: 07-09-2018

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Date of Upload: 17-07-2019

Rajasthan

Chief executive officer amazon V/S Guljari lal

Amazon   Amazon  

Court Name: Bikaner

Appelant Advocate Anil singh khichar

Respondant Advocate

Case Number: 170

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Date of Filing: 05-04-2016

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Date of Upload: 02-07-2019

Kerala

Amazon in Corporation Office V/S Nizamudeen

Amazon   Amazon  

Court Name: Kasaragod

Appelant Advocate

Respondant Advocate

C.D.R.F. KasaragodKeralaComplaint Case No. CC/19/2019( Date of Filing : 25 Jan 2019 )1. NizamudeenS/o Muhammed kunhi Al Ameen Manzil Thuruthi Kasaragod Post and Village 671121 KasaragodKerala...........Complainant(s)Versus1. Amazon in Corporation OfficeNo 26 1 8 9 10 Floor Briged...

Case Number: 19

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Date of Filing: 25-01-2019

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Date of Upload: 03-08-2019

Chandigarh

Amazon India- Brigade Gateway V/S Ravinder Singh

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate Yoginder Nagpal

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint No.:CC/827/2017Date of Institution:28/11/2017Date of Decision:28/06/2019Ravinder Singh son of Lt. S. Ram Singh, Resident of Flat No. 1234/1 (HIG Flats), Sector 43-B, Chandigarh.… ComplainantV E...

Case Number: 827

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Date of Filing: 28-11-2017

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Date of Upload: 01-07-2019

Chandigarh

Amazon India V/S Ashima Dutt

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate Shiti Jain Dutt Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:487 of 2018Date of Institution:30.08.2018Date of Decision:26.06.2019Ashima Dutt w/o Sh.Arvind Dutt, resident of H.No.2163, Sector 21/C, Chandigarh 160022 ……..ComplainantVersus1...

Case Number: 487

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Date of Filing: 29-08-2018

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Date of Upload: 05-07-2019

Himachal Pradesh

Amazon Office V/S Harsh Bansal

Amazon  

Court Name: Shimla

Appelant Advocate Rajan Bansal

Respondant Advocate

Case Number: 30

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Date of Filing: 15-12-2017

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Date of Upload: 27-06-2019

Gujarat

AMAZON INDIA V/S SUBHAM SAPKAL

Amazon   Amazon  

Court Name: Vadodra Addl

Appelant Advocate JANKI A.PUNJANI

Respondant Advocate HARDIK SHAH

Case Number: 19

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Date of Filing: 20-02-2019

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Date of Upload: 03-07-2019

Maharashtra

Amazon Seller Services Pvt.ltd. V/S Mirza Shahebaz Baig s/o Mirza Rahim

Amazon   Amazon  

Court Name: Aurangabad

Appelant Advocate in person

Respondant Advocate

Case Number: 232

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Date of Filing: 15-02-2019

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Date of Upload: 04-09-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.