Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Telangana

THE MANAGER, AMAZON ONLINE STORE V/S C.ANIL KUMAR

Amazon   Amazon  

Court Name: Medak

Appelant Advocate Party in person

Respondant Advocate Sri B.Srinivas

Case Number: 41

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Date of Filing: 08-07-2019

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Date of Upload: 22-10-2019

Gujarat

1. ONE PLUS,2. AMAZON INDIA,3. REGENERSIS INDIA PVT. LTD. V/S MR. SARVAGYA THAPAR

Amazon   Amazon  

Court Name: Ahmedabad City

Appelant Advocate D.R. ZALA

Respondant Advocate A.N.SHAH

Case Number: 16

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Date of Filing: 02-09-2016

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Date of Upload: 07-09-2019

Rajasthan

Guljari Lal s/o Jeevan Ram Nemival V/S Amazon Sellers Services

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Ajay Tantia

Respondant Advocate

Case Number: 765

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Date of Filing: 05-08-2019

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Date of Upload: 05-09-2019

Uttar Pradesh

AMAZON ONLINE SHOPING V/S SHELY

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

Case Number: 164

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Date of Filing: 10-04-2018

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Date of Upload: 16-09-2019

Karnataka

Amazon India V/S Vivek Narayan Hegde

Amazon   Amazon  

Court Name: Uttara Kannda

Appelant Advocate

Respondant Advocate P.N.H

Case Number: 18

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Date of Filing: 05-04-2019

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Date of Upload: 30-08-2019

Uttar Pradesh

AMAZON SELLAR SERVICES PVT LTD V/S ANIKET CHAURASIYA

Amazon   Amazon  

Court Name: Rampur

Appelant Advocate R. K. SAXENA

Respondant Advocate MOHIT KUMAR YADAV

Case Number: 10

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Date of Filing: 29-01-2019

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Date of Upload: 31-08-2019

Karnataka

The Chief Executive Officer Amazon Seller Services Private Limited V/S Sri. U. Ramesh Kumar,

Amazon   Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate Complainant In Person

Respondant Advocate

Case Number: 2041

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Date of Filing: 29-12-2018

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Date of Upload: 27-06-2023

Himachal Pradesh

Amazon India V/S Shalini Jamwal

Amazon   Amazon  

Court Name: Kangra

Appelant Advocate Sh. Dimple Sharma

Respondant Advocate

Case Number: 173

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Date of Filing: 26-11-2018

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Date of Upload: 16-08-2019

Punjab

Amazon World Trade Centre V/S Dr R.P Jindal

Amazon   World Trade Centre   Jindal  

Court Name: Faridkot

Appelant Advocate Vipan Kumar Tayal

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FARIDKOTC.C. No. : 202 of 2018Date of Institution : 10.12.2018Date of Decision : 14.08.2019Dr Rajinder Paul Jindal son of Sohan Lal, r/o House No. 32, Medical College Campus, Sadiq Road, G G S Medical College Faridkot, Tehsil and Dist...

Case Number: 18

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Date of Filing: 10-12-2018

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Date of Upload: 11-09-2019

Uttarakhand

Amazon Sales Service Pvt. Ltd. & others V/S Santosh Kumar

Amazon   Amazon  

Court Name: Udham Singh Nagar

Appelant Advocate Mohan Chand Pandey

Respondant Advocate

Case Number: 78

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Date of Filing: 08-08-2018

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Date of Upload: 16-08-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.