Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Rajasthan

Amazon India and other V/S Jhanagir ali

Amazon   Amazon  

Court Name: Bikaner

Appelant Advocate Manoj Bansal

Respondant Advocate

Case Number: 210

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Date of Filing: 19-06-2017

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Date of Upload: 14-11-2019

Rajasthan

Amazon marketing and others V/S Vivek Swami

Amazon   Amazon  

Court Name: Bikaner

Appelant Advocate Sh.Manish Swami

Respondant Advocate

Case Number: 342

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Date of Filing: 10-10-2017

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Date of Upload: 14-11-2019

Maharashtra

Amazon Development Center India Pvt. Ltd., V/S Manish Gajanan Kalpande

Amazon   Amazon  

Court Name: Amravati

Appelant Advocate Self

Respondant Advocate

Case Number: 19

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Date of Filing: 13-03-2019

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Date of Upload: 31-12-2019

Delhi

Amazon Seller Service Lt.d V/S MR. SANDEEP KR. JAISWAL

Amazon   Amazon  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 338/16In the matter of:Mr. Sandeep Kumar JaiswalH.No. 529, Janta FlatGTB Enclave, Delhi-110093.ComplainantVersus1.2.3.Amazon Seller...

Case Number: 338

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Date of Filing: 12-12-2016

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Date of Upload: 05-11-2019

Gujarat

AMAZON SELLER SERVICES V/S MONPARA RAJESH RAMESHBHAI

Amazon   Amazon  

Court Name: Junagadh

Appelant Advocate SELF

Respondant Advocate P K HARIYANI

Case Number: 19

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Date of Filing: 17-09-2019

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Date of Upload: 25-10-2019

Punjab

Amazon JV-Prione Business Services Pvt.Ltd V/S Gurpreet Singh

Amazon   Amazon  

Court Name: Ludhiana

Appelant Advocate Vishal Kumar Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTESREDRESSAL FORUM, LUDHIANA. Consumer Complaint No. 474 of 10.10.2019Date of Decision : 24.10.2019Gurpreet Singh aged about 49 years s/o Gurbaksh Singh r/o #818, LIG, Sector 32, Chandigarh Road, Ludhiana, authorized by P & M, Polyfab, Pvt. Ltd., Hambra...

Case Number: 19

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Date of Filing: 10-10-2019

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Date of Upload: 31-10-2019

Haryana

Amazon Retail India Pvt. Ltd. V/S Laxmi Devi W/o Jeet Singh

Amazon  

Court Name: Sonipat

Appelant Advocate Gaurav Gupta

Respondant Advocate

Case Number: 219

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Date of Filing: 08-08-2019

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Date of Upload: 23-10-2019

Rajasthan

Amazon India V/S Harsita Verma D/o Shri Hemant Kumar Verma

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Nand Kishore Sharma

Respondant Advocate

Case Number: 992

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Date of Filing: 26-09-2019

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Date of Upload: 01-11-2019

Haryana

Amazon India V/S Manoj Kumar

Amazon   Amazon  

Court Name: Mahendragarh

Appelant Advocate Deepak Sharma

Respondant Advocate Manoj Yadav

Case Number: 17

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Date of Filing: 31-01-2019

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Date of Upload: 25-10-2019

Haryana

Amazon Seller Services V/S Jai Kisan

Amazon   Amazon  

Court Name: Fatehabad

Appelant Advocate Bhal Singh

Respondant Advocate Jitender Thakkar

Case Number: 387

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Date of Filing: 12-11-2018

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Date of Upload: 05-11-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.