Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Chandigarh

Tarun Kumar V/S Amazon India (Correct name Amazon Seller services Pvt. Ltd.)

Amazon  

Court Name: StateCommission

Appelant Advocate Vishal Khattar, Yugansh Siwach Adv.

Respondant Advocate

MA/1029/2019 This application has been filed by the revision petitioner for staying the proceedings of complaint No.753/2019 before District Forum-I, UT, Chandigarh for 02.12.2019 till the decision of present revision.RP/35/2019 The learned Counsel for the revision petitioner wan...

Case Number: 35

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Date of Filing: 28-11-2019

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Date of Upload: 09-12-2019

Gujarat

Amazon V/S shri Jayan Atulbhai bhatt

Amazon  

Court Name: Rajkot Addl

Appelant Advocate Party In Person

Respondant Advocate D B Vasavda

Case Number: 19

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Date of Filing: 01-04-2019

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Date of Upload: 02-12-2019

Karnataka

M.s Amazon Seller Services Private Limited, V/S Sri Prakashchandra Rao

Amazon  

Court Name: Dakshina Kannada

Appelant Advocate In Person

Respondant Advocate

Case Number: 253

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Date of Filing: 04-12-2018

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Date of Upload: 12-12-2019

West Bengal

Ashok Agarwal V/S Amazon India Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Mr. Diganta Das, Ms. Sanhita Saha

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Revision Petition No. RP/244/2017( Date of Filing : 30 Oct 2017 )(Arisen out of Order Dated 28/07/2017 in Case No. Complaint Case No. CC/26/2017 of District Siliguri)1. Amazon India P...

Case Number: 244

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Date of Filing: 30-10-2017

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Date of Upload: 02-12-2019

Haryana

Amazon India etc. V/S Kapil Bhimra

Amazon   Amazon  

Court Name: Jind

Appelant Advocate In Person

Respondant Advocate Sh. Ankit Bairagi

Case Number: 147

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Date of Filing: 14-05-2019

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Date of Upload: 03-12-2019

Haryana

M/S AMAZON INDIA PVT.LTD V/S SAMINDER SATHI

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate ROBIN SATHI

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA. Execution Application No.:07 of 2018Date of Institution:22.02.2018Date of Decision:25.11.2019Ms.Saminder Sathi D/o Sh.Randhir Singh Sathi, R/o House No.561, Sector-4, Panchkula. ….ComplainantVersus1. M/s Am...

Case Number: 7

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Date of Filing: 22-02-2018

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Date of Upload: 27-11-2019

Haryana

Amazon Seller Services Pvt. Ltd. V/S Vinod Bharti

Amazon  

Court Name: Rewari

Appelant Advocate Complainant in person

Respondant Advocate Sh. Ashok Yadav

Case Number: 144

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Date of Filing: 30-05-2019

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Date of Upload: 26-11-2019

Madhya Pradesh

AMAZON IN PARAKA COMMUNICATION V/S MR. SEETAL PATNE

Amazon   Amazon  

Court Name: Chhindwara

Appelant Advocate MR. MAMTA NAMDEV

Respondant Advocate

Case Number: 18

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Date of Filing: 24-01-2019

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Date of Upload: 22-11-2019

Tamil Nadu

Amazon Seller Services Private Limited, V/S Anwin Pauly Lal Chand Residence,

Amazon   Amazon  

Court Name: Salem

Appelant Advocate Mr.Anwin Pauly

Respondant Advocate S.Syed Imran

Case Number: 4

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Date of Filing: 20-02-2019

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Date of Upload: 03-12-2019

Rajasthan

Mahesh Kumar Sharma Authorized Signatory V/S Amazon Sellers Services

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Anil Sharma

Respondant Advocate

Case Number: 1131

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Date of Filing: 30-10-2019

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Date of Upload: 22-11-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.