Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Bihar

Amazon Seller Service Pvt Ltd V/S Saumya Shiromani

Amazon   Amazon  

Court Name: Samastipur

Appelant Advocate Dayanand Singh

Respondant Advocate

Case Number: 114

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Date of Filing: 20-09-2018

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Date of Upload: 11-01-2020

Circuit Bench Aurangabad

MIRZA SHAHEBAZ BAIG S/O MIRZA RAHIM V/S AMAZON SELLER SERVICES PVT LTD

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate S N LAVEKAR

Respondant Advocate

Case Number: 19

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Date of Filing: 22-08-2019

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Date of Upload: 27-12-2019

Haryana

VANDANA MALHOTRA AND OTHERS V/S AMAZON SELLER SERVICES PVT.LTD.

Amazon  

Court Name: StateCommission

Appelant Advocate KOHLI

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA First Appeal No. 1328 of 2017 Date of the Institution: 06.11.2017 Date of Decision: 19.12.2019Amazon Seller Services Pvt. Ltd. (named as “Amazon India” in the complaint)At:Brigade Gateway, 8th Floor,...

Case Number: 1328

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Date of Filing: 06-11-2017

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Date of Upload: 27-02-2020

Punjab

Amazon India V/S Shiv Deepak Sukhija

Amazon  

Court Name: Firozpur

Appelant Advocate Navdeep Ghai

Respondant Advocate

Case Number: 358

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Date of Filing: 06-05-2019

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Date of Upload: 30-12-2019

Telangana

1. Amazon (AMIT AGARWAL) V/S B. Rishabh

Amazon   Amazon  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate M/s. B. Srinivas

Case Number: 402

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Date of Filing: 20-10-2018

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Date of Upload: 23-01-2020

Chhattisgarh

Akash Khatri & Ors. V/S Amazon Seller Services Pvt.Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Shri S. Mandal

Respondant Advocate

Case Number: 19

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Date of Filing: 13-11-2019

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Date of Upload: 20-12-2019

Gujarat

S.B.I JESHINGPRA BRANCH & AMAZON INDIA V/S GIRDHAR H BABARIYA

Amazon   Amazon  

Court Name: Amreli

Appelant Advocate R.C.HIRANI

Respondant Advocate V.D.VADERA & C.B.MAHTA & JITENDRA SAINI

Case Number: 19

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Date of Filing: 30-04-2019

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Date of Upload: 16-12-2019

Madhya Pradesh

Amazon India V/S Sunil kumar batta

Amazon   Amazon  

Court Name: Bhopal-II

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 27-09-2016

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Date of Upload: 06-12-2019

Madhya Pradesh

Director Amazon India Karnataka V/S Brijnesh Sahu

Amazon   Karnataka  

Court Name: Hoshangabad

Appelant Advocate Prasan Dubey

Respondant Advocate Devendra Rathore

Case Number: 17

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Date of Filing: 02-05-2017

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Date of Upload: 06-12-2019

Punjab

Vishwajit Tapia V/S Amazon Seller Services Private Limited

Amazon  

Court Name: StateCommission

Appelant Advocate Inderjit Singh

Respondant Advocate

Case Number: 544

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Date of Filing: 20-08-2019

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Date of Upload: 09-12-2019

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.