Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Karnataka

The Person-In-Charge, Amazon Wholesale India Pvt Ltd. V/S Hemanna S/o Channabasappa Kalakkanavar

Amazon   Amazon  

Court Name: Gadag

Appelant Advocate P.S.Dharmayath

Respondant Advocate R.S.Vadralli

Case Number: 31

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Date of Filing: 19-07-2019

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Date of Upload: 18-01-2020

Haryana

Amazon Retail India Pvt. Ltd. V/S Sushila Rana W/o Joginder Singh

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate

Respondant Advocate

Case Number: 390

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Date of Filing: 16-10-2019

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Date of Upload: 14-01-2020

Orissa

Vice President & Country Manager Amazon India, V/S K.Kishan Sanu

Amazon   Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Sri S.K Mishra

Case Number: 93

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Date of Filing: 20-10-2018

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Date of Upload: 26-07-2020

Haryana

Amazon Seller Services Pvt. Ltd. V/S Suresh Kumar

Amazon   Amazon  

Court Name: Rewari

Appelant Advocate Sh. Shadi Ram Yadav

Respondant Advocate Sh. Ashok Yadav

Case Number: 323

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Date of Filing: 06-09-2018

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Date of Upload: 11-01-2020

Haryana

The Amazon India V/S Satish Kumar

Amazon  

Court Name: Rohtak

Appelant Advocate Complainant in person

Respondant Advocate Sh. Sandeep Raj

District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Complaint Case No. CC/18/623( Date of Filing : 28 Dec 2018 )1. Satish KumarS/o Sh. Hari Ram VPOO Ladhot, District Rohtak............Complainant(s)Versus1. The Amazon IndiaBrigade gateway,8th Floor, 26/1, Dr. Rajku...

Case Number: 18

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Date of Filing: 28-12-2018

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Date of Upload: 24-01-2020

Haryana

NEERAJ AND ANOTHER V/S AMAZON SELLER SERVICES PVT.LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate INDERJIT SINGH

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeal No : 774 of 2018Date of Institution: 15.06.2018 Date of Decision: 08.01.2020Amazon Seller Services Private Limited, Registered Office at Brigade Gateway, 8th Floor, 26/1, Dr. Rajkumar Road, Malleshwa...

Case Number: 774

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Date of Filing: 20-06-2018

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Date of Upload: 12-02-2020

Rajasthan

Shri Om Narayan Paldiya V/S Amazon Sellers Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Ajay Raj tantiya

Respondant Advocate

Case Number: 620

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Date of Filing: 01-07-2019

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Date of Upload: 09-01-2020

Uttar Pradesh

AMAZON INDIA V/S PRATEEK MISHRA

Amazon   Amazon  

Court Name: Siddharthnagar

Appelant Advocate KASHI NATH RAUNIYAR

Respondant Advocate

Case Number: 78

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Date of Filing: 11-10-2018

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Date of Upload: 09-01-2020

Kerala

AMAZON DEVOLPMENT CENTRE V/S NIKHIL ABRAHAM

Amazon   Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/366/2018( Date of Filing : 07 Dec 2018 )1. NIKHIL ABRAHAMKAROTUPTHANPURACKAL POOKOTTUMPADAM PO NILAMBUR...........Complainant(s)Versus1. AMAZON DEVOLPMENT CENTREWORLD TRADE CENTRE BRIGADE GATE WAY MALLESWARAM WE...

Case Number: 366

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Date of Filing: 07-12-2018

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Date of Upload: 13-07-2020

Kerala

AMAZON INDIA PVT LTD V/S SOUBINNATH KP

Amazon   Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/374/2019( Date of Filing : 27 Nov 2019 )1. SOUBINNATH KPKUTTERI HOUSE GRAMAM PO VELIANCODE MALAPPURAM 679579...........Complainant(s)Versus1. AMAZON INDIA PVT LTD8TH FLOOR 26/1 DR RAJKUMAR ROAD MALLESHWARAM BANG...

Case Number: 374

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Date of Filing: 27-11-2019

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Date of Upload: 05-08-2020

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.