Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon V/S Pankaj Verma

Amazon  

Court Name: Rohtak

Appelant Advocate Sh. M.S. Veram

Respondant Advocate

District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Complaint Case No. CC/19/388( Date of Filing : 13 Aug 2019 )1. Pankaj VermaOwner Oil company Petrol Pump-46. Milage Stone, Rampura Fly OPver, Manesar, Main Office 171, Sonipat Road, Rohtak. ...........Complainant(...

Case Number: 19

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Date of Filing: 13-08-2019

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Date of Upload: 27-02-2020

Telangana

Amazon Seller Service Pvt. Ltd., V/S Khaja Hameed Hussain

Amazon   Amazon  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate M/s. M.Yadagiri

Case Number: 100

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Date of Filing: 22-02-2018

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Date of Upload: 10-03-2020

Telangana

Head of Amazon India V/S Ch. Avinash Kumar

Amazon  

Court Name: Khammam

Appelant Advocate Inperson

Respondant Advocate Sri. G. Amarnath

Case Number: 3

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Date of Filing: 09-01-2019

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Date of Upload: 16-05-2020

Gujarat

amazon .in V/S Ketanbhai Bhagavanjibhai Lakhatariya

Amazon   Amazon  

Court Name: Rajkot Addl

Appelant Advocate

Respondant Advocate N K Maheta

Case Number: 18

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Date of Filing: 10-05-2018

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Date of Upload: 11-02-2020

Madhya Pradesh

amazon V/S priyanka rai

Amazon   Amazon  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 19

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Date of Filing: 18-03-2019

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Date of Upload: 12-02-2020

Maharashtra

1. The Athorized Person Amazon India V/S Mrs Christina Dsouza

Amazon  

Court Name: Additional DCF, Pune

Appelant Advocate Adv V. Ronak

Respondant Advocate

Case Number: 0

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Date of Filing: 01-11-2019

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Date of Upload: 06-03-2020

Rajasthan

Amazon India V/S Rohit yadav

Amazon  

Court Name: Kota

Appelant Advocate Bhupesh yadvendu

Respondant Advocate Narpat singh rajawat

Case Number: 218

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Date of Filing: 31-07-2018

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Date of Upload: 11-02-2020

West Bengal

THE MANAGER , AMAZON HUB V/S INDRA JIT BISWAS

Amazon   Amazon  

Court Name: Nadia

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMNADIA170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.NADIA, KRISHNAGARComplaint Case No. CC/10/2020( Date of Filing : 04 Feb 2020 )1. INDRA JIT BISWASC/O- GURUDAS BISWAS VILL.- CHAMPATALA, P.O.- BALIA P.S.- CHAKDAHA, NADIA-741223NADIAWEST BE...

Case Number: 10

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Date of Filing: 04-02-2020

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Date of Upload: 06-02-2020

Madhya Pradesh

Case Number: 85

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Date of Filing: 25-10-2017

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Date of Upload: 17-02-2020

Haryana

M/s Amazon Ltd. & Others V/S Nisar Sharma S/o Madan Lal Sharma

Amazon   Amazon  

Court Name: Faridabad

Appelant Advocate

Respondant Advocate

Case Number: 32

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Date of Filing: 18-01-2018

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Date of Upload: 25-02-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.