Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Maharashtra

CHIEF EXECUTIVE OFFICER (CEO), AMAZON SELLER SERVICE PRIVATE LIMITED. V/S MR. P. CHANDRASEKARAN

Amazon   Amazon  

Court Name: Additional DCF, Thane

Appelant Advocate IN PERSON

Respondant Advocate

Case Number: 18

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Date of Filing: 17-05-2018

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Date of Upload: 14-10-2020

Himachal Pradesh

Sh. Rajneesh Sharma. & Anr. V/S Amazon Seller Service Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Mr. Vishal Bindra.

Respondant Advocate

Case Number: 216

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Date of Filing: 13-06-2019

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Date of Upload: 02-05-2020

Haryana

Amazon Retail India Pvt. Ltd. V/S Karamvir Singh S/o Ram SIngh

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Yogender Verma

Respondant Advocate

Case Number: 214

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Date of Filing: 02-08-2019

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Date of Upload: 16-03-2020

Maharashtra

Amazon India V/S Arif Salim Mhetar

Amazon   Amazon  

Court Name: Sangli

Appelant Advocate Gayakwad

Respondant Advocate

Case Number: 18

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Date of Filing: 19-10-2018

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Date of Upload: 06-07-2020

Telangana

M/s. Amazon India Pvt. Ltd., and 2 others V/S Vanga Sambasiva Reddy

Amazon  

Court Name: Khammam

Appelant Advocate Sri. Bala Mukunda Singh

Respondant Advocate Sri. G. Kishore Kumar for OP1, Sri. DSVG Nagaraju &G.Amarnadh for OP-2

Case Number: 93

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Date of Filing: 23-08-2019

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Date of Upload: 16-05-2020

Haryana

Amazon V/S Yash

Amazon   Amazon  

Court Name: Bhiwani

Appelant Advocate in person

Respondant Advocate

Heading1Heading2Complaint Case No. CC/764/2019( Date of Filing : 03 Sep 2019 )1. Yash S/o Darshan Lal Bharat Nagar Bhiwani...........Complainant(s)Versus1. AmazonArya Nagar hisar ............Opp.Party(s) BEFORE:HON'BLE MR. Nagender Singh PRESIDENTHON'BLE MR. Shriniwas Khundia MEM...

Case Number: 764

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Date of Filing: 03-09-2019

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Date of Upload: 16-03-2020

Uttar Pradesh

AMAZON INDIA BRIGADE GATEWAY V/S MR. VISHAL PANDEY

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

Case Number: 241

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Date of Filing: 30-05-2019

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Date of Upload: 22-06-2020

Chhattisgarh

Manager, Amazon Online Shopping Co V/S Deekeshwar Sahu

Amazon   Amazon   Online Shopping  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 19

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Date of Filing: 31-08-2019

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Date of Upload: 16-06-2020

Himachal Pradesh

Amazon World V/S Bhavneesh Dhiman

Amazon   Amazon  

Court Name: Kangra

Appelant Advocate Complainant in Person

Respondant Advocate

Case Number: 148

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Date of Filing: 29-07-2019

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Date of Upload: 02-03-2020

Haryana

Amazon Seller Service Ltd (ASSPL) and Others V/S Saksham Garg

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Sh. Rajinder Singh

Respondant Advocate Sh. S. K. Yadav

Case Number: 164

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Date of Filing: 18-03-2019

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Date of Upload: 05-03-2020

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.