Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

West Bengal

AMAZON INDIA AND THEIR FRAUD SELLER V/S PRATIK CHOUDHURI

Amazon  

Court Name: Bankura

Appelant Advocate

Respondant Advocate

IN THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BANKURA Consumer Complaint No. 36/2024 Date of Filing: 19 /04/2024 Before: 1. Samiran Dutta Ld. President. 2. Siddhartha Sankar Bhui Ld. Member. Complainant Pratik Choudhuri,S/O-Prakash Kumar ...

Case Number: 36

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Date of Filing: 19-04-2024

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Date of Upload: 25-07-2024

Uttarakhand

Amazon India Ltd. V/S Neha Pargai

Amazon  

Court Name: Almora

Appelant Advocate Self Complainant

Respondant Advocate Adv.Sunil Kumar

Case Number: 3

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Date of Filing: 25-01-2024

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Date of Upload: 25-07-2024

Kerala

Amazon Retail India Pvt Lts V/S Tom Tomy

Amazon  

Court Name: Kasaragod

Appelant Advocate

Respondant Advocate

C.D.R.C. KasaragodKeralaComplaint Case No. CC/290/2023( Date of Filing : 25 Sep 2023 )1. Tom TomyPlathottathil House, Palamkallu, Rajapuram P O, pin 671532KasaragodKerala...........Complainant(s)Versus1. Amazon Retail India Pvt LtsGround Floor, Eros Plaza, Eros Corporate Centre, ...

Case Number: 290

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Date of Filing: 25-09-2023

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Date of Upload: 29-07-2024

Chandigarh

M/s Amazon Seller Services Pvt. Ltd. V/S Chander Shekhar

Amazon  

Court Name: DF-II

Appelant Advocate T.S. Sudan Adv

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHConsumer Complaint No.:32/2021Date of Institution:17.01.2021Date of Decision:22.07.2024Chander Shekhar Son of Sh. Jagan Nath aged about 49 years resident of H. No. 1506-C, Sector-38-B, Chandigarh......ComplainantVER...

Case Number: 32

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Date of Filing: 18-01-2021

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Date of Upload: 22-07-2024

Andhra Pradesh

The Managing Director, Amazon Retail India Private Limited, New Delhi V/S Vanapalli Venkata Shankar Rao

Amazon   Amazon  

Court Name: Srikakulam

Appelant Advocate IDR

Respondant Advocate Anil Kumar Gora

Case Number: 50

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Date of Filing: 26-06-2023

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Date of Upload: 27-07-2024

Haryana

AMAZON DEVELOPMENT CENTRE INDIA PVT.LTD. V/S SATINDER PAUL SINGH.

Amazon  

Court Name: Ambala

Appelant Advocate MANINDER SINGH

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, AMBALA. Complaint case no. : 466 of 2022. Date of Institution : 14.12.2022. Date of decision : 18.07.2024.Satindra Paul Singh son of Shri Inderjit Chopra, aged about 72 years, resident of Village and Post Office K...

Case Number: 466

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Date of Filing: 14-12-2022

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Date of Upload: 24-07-2024

Haryana

AMAZON SELLER SERVICE PRIVATE LIMITED V/S Mr. GOVIND

Amazon   Amazon  

Court Name: Palwal

Appelant Advocate NAVEEN BHARDWAJ

Respondant Advocate AUTH REP.

Case Number: 136

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Date of Filing: 10-04-2024

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Date of Upload: 25-07-2024

Chhattisgarh

Amazon Seller Service Pvt Ltd V/S Preeti Jagwani

Amazon   Amazon  

Court Name: Korba

Appelant Advocate Mr Aditya Sukla

Respondant Advocate Mr Suyas Bag

Case Number: 21

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Date of Filing: 08-09-2021

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Date of Upload: 29-07-2024

Uttar Pradesh

Amazon Seller Service Pvt. Ltd. & 2 Others V/S Gyan Prakesh Srivastava

Amazon   Amazon  

Court Name: Bahraich

Appelant Advocate Shri Alok Kumar Srivastava

Respondant Advocate

Case Number: 3

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Date of Filing: 23-03-2023

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Date of Upload: 13-07-2024

Rajasthan

AMAZON BRIDGATE WAY V/S ATUL

Amazon  

Court Name: Bhilwara

Appelant Advocate RAM NIWASH GUPTA

Respondant Advocate

Case Number: 61

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Date of Filing: 04-04-2019

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Date of Upload: 12-07-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.