Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Maharashtra

AMAZON WORLD TRADE CENTER V/S SHRI. RUSHIKESH NITIN DEV

Amazon  

Court Name: Thane

Appelant Advocate

Respondant Advocate

Case Number: 1

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Date of Filing: 04-01-2020

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Date of Upload: 07-10-2020

Goa

Amazon India V/S Shri Tushar Shital Chodankar

Amazon   Amazon  

Court Name: North Goa

Appelant Advocate Adv. Sahil Sardesai

Respondant Advocate

Case Number: 38

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Date of Filing: 24-08-2020

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Date of Upload: 09-09-2020

Uttar Pradesh

AMAZON SELLER SERVICE PVT.LTD. V/S ROHIT TIWARI

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate PREM CHAND

Respondant Advocate

Case Number: 74

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Date of Filing: 27-08-2020

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Date of Upload: 08-09-2020

Uttar Pradesh

AMAZON PVT.LTD. V/S RAJA SHARMA

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

Case Number: 94

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Date of Filing: 26-08-2020

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Date of Upload: 07-09-2020

Madhya Pradesh

AMAZON IN PARAKA COMMUNICATION V/S MR. SEETAL PATNE

Amazon   Amazon  

Court Name: Chhindwara

Appelant Advocate

Respondant Advocate

Case Number: 1

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Date of Filing: 24-01-2020

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Date of Upload: 19-08-2020

Uttar Pradesh

Amazon through its Managing Director V/S Sandeep Kumar

Amazon   Amazon  

Court Name: Agra-II

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION II AGRACOLLECTORATE CAMPUS AGRAMiscellaneous Application No. MA/6/2020( Date of Filing : 04 Mar 2020 )In1. Sandeep KumarNEW ADRESH NAGAR, KAMLA NAGAR, AGRA...........Appellant(s)Versus1. Amazon through its Managing DirectorRegistere...

Case Number: 6

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Date of Filing: 04-03-2020

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Date of Upload: 11-06-2022

Maharashtra

Amazon Seller Services, Maharashtra & Other 1 V/S Dr. Manoj Ashiram Margiya

Amazon  

Court Name: Gadchiroli

Appelant Advocate Self

Respondant Advocate Adv. M.T.Saudagar

Case Number: 42

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Date of Filing: 06-08-2019

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Date of Upload: 10-08-2020

Uttarakhand

Amazon .in V/S Sanjay Kumar Sharma

Amazon  

Court Name: Hardwar

Appelant Advocate Prahladh singh

Respondant Advocate Ashvani Saini

Case Number: 100

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Date of Filing: 25-04-2018

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Date of Upload: 23-07-2020

Haryana

AMAZON .IN .THE AMAZON WORLD TRADE CENTER. V/S NIKHIL MALIK.

Amazon  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON.

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Complaint Case No.:175 of 2020Date of Institution:09.07.2020Date of Decision:15.07.2020Nikhil Malik, R/o H.No.1892, 2nd Floor, Sector-15, Panchkula. ­ ….ComplainantVersus1. Amazon.in, The Amazon World T...

Case Number: 175

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Date of Filing: 09-07-2020

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Date of Upload: 29-07-2020

Haryana

Amazon India V/S Ankit Gulia

Amazon  

Court Name: Rohtak

Appelant Advocate Sh. Sanjeev Batra

Respondant Advocate Sh. Rajesh Sharma

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. 558/2017( Date of Filing : 22 Sep 2017 )1. Ankit Gulia S/o Sh. Rajender Singh Gulia R/o A-67 Preet Vihar Colony Rohtak............Complainant(s)Versus1. Amazon IndiaE-Mobiles Infrastructure Project...

Case Number: 558

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Date of Filing: 22-09-2017

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Date of Upload: 30-07-2020

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.