Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon Brigade Gateway V/S Dharmpal

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate Sh. Jaswant Singh Pawar

Respondant Advocate

Case Number: 43

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Date of Filing: 17-08-2020

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Date of Upload: 22-01-2021

Orissa

M/s. Amazon Development India Pvt. Ltd. V/S Mr. Supriyo Ranjan Mohapatra

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/s. S.P. Das & Assoc.

Respondant Advocate M/s. D. Singh & Assoc.

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/492/2018( Date of Filing : 27 Nov 2018 )(Arisen out of Order Dated 05/09/2018 in Case No. CC/42/2015 of District Ganjam)1. Mr. Supriyo Ranjan MohapatraS/o- Shri Prakash Chandra Mahapatra, R/o- Sa...

Case Number: 492

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Date of Filing: 27-11-2018

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Date of Upload: 22-01-2021

Punjab

Amazon India Pvt Ltd & others V/S Satnam Singh

Amazon   Amazon  

Court Name: Nawanshahr

Appelant Advocate Sh Jatin Sharma

Respondant Advocate OP1 Exparte Sh Gavrav Sareen OP2Sh S.L Jain OP3

Case Number: 49

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Date of Filing: 07-08-2020

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Date of Upload: 08-01-2021

Uttar Pradesh

Amazon India Limited V/S Sateesh Chandra Dheengra

Amazon   Amazon  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

...

Case Number: 6

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Date of Filing: 06-01-2021

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Date of Upload: 07-01-2021

Haryana

Amazon India Head V/S Bajrang

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate In person

Respondant Advocate

Case Number: 628

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Date of Filing: 17-09-2020

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Date of Upload: 22-01-2021

Kerala

Amazon India PVT Ltd V/S Nikku Philip

Amazon   Amazon  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/25/2019( Date of Filing : 14 Feb 2019 )1. Nikku PhilipKoodathinkal House Sachivothamapuram Post Kurichy, KottayamKottayamKerala...........Complainant(s)Versus1. Amazon India PVT LtdThe Managing Director Amaz...

Case Number: 25

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Date of Filing: 14-02-2019

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Date of Upload: 14-01-2021

Haryana

Amazon V/S Amit Kumar

Amazon   Amazon  

Court Name: Jhajjar

Appelant Advocate Sh. Gurdeep Singh

Respondant Advocate Sh. Rambir Kadian

Case Number: 104

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Date of Filing: 16-05-2019

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Date of Upload: 11-01-2021

Orissa

Amazon India V/S Badal Kumar Dalai

Amazon   Amazon  

Court Name: Ganjam

Appelant Advocate SELF.

Respondant Advocate Mr. Jitender Saini, Mr. B.P.Samantray.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GANJAM, BERHAMPUR. Complaint Case No. CC/49/2020( Date of Filing : 20 Nov 2020 )1. Badal Kumar DalaiS/o Ajaya Kumar Dalai, Bimanagar Main Road, Ambapua, Berhampur, Ganjam, Tahasil Berhampur, Odisha, 760010............Complainant(s)...

Case Number: 49

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Date of Filing: 20-11-2020

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Date of Upload: 23-12-2020

Punjab

Amazon India V/S Nitin Bansal

Amazon   Amazon  

Court Name: Barnala

Appelant Advocate Vaneet Kumar

Respondant Advocate

Heading1Heading2Complaint Case No. CC/6/2020( Date of Filing : 03 Jan 2020 )1. Nitin BansalS/o Mehar Chand Bansal R/o Sadar Bazar Tapa Mandi BarnalaBarnalaPunjab...........Complainant(s)Versus1. Amazon Indiathrough its Directors having its Corporate office at Amazon World Trade C...

Case Number: 6

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Date of Filing: 03-01-2020

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Date of Upload: 14-12-2020

Orissa

The Manager, amazon India Brigate Gate Way V/S SK ND shafi R.K. Bath & sanitary Ware

Amazon   Amazon  

Court Name: Rayagada

Appelant Advocate Self

Respondant Advocate Self

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PO/DIST; RAYAGADA, STATE: ODISHA ,Pin No. 765001C.C. Case No. 102 / 2019 Date. 26 . 11 . 2020.P R E S E N T .Sri Gadadhara Sahu, President-In-Charge.Smt.Padmalaya Mishra,. Member SK. MD Shafi, R.K.Bath & Snitary Ware, Opposite IOB ...

Case Number: 102

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Date of Filing: 17-10-2019

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Date of Upload: 29-12-2020

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.