Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Karnataka

Amazon India, V/S M.A.Inbanathan,

Amazon   Amazon  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Case Number: 828

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Date of Filing: 19-10-2020

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Date of Upload: 13-07-2021

Andhra Pradesh

1. G.Lakshmana Rao 2.M/s.Cloudtail India Pvt., Ltd., 3.Micromax House, Represented by its V/S Amazon Seller Services Private Limited,

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/s.N.B.Sudharshan

Respondant Advocate Notice Served R1

Case Number: 417

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Date of Filing: 02-11-2017

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Date of Upload: 06-05-2021

Orissa

Amazon World, Brigade Gateway, At-8th floor, 26/1, Dr Rajkumar Road, Malleswaram , Bangalore, Karna V/S E.Surana Kumar

Amazon   Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Sri Jitendra Saini

Case Number: 68

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Date of Filing: 16-07-2020

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Date of Upload: 15-06-2021

Orissa

Amazon World, Brigade Gateway, At-8th floor, 26/1, Dr Rajkumar Road, Malleswaram , Bangalore, Karna V/S E.Surana Kumar

Amazon  

Court Name: Nabarangapur

Appelant Advocate Self

Respondant Advocate Sri Jitendra Saini

Case Number: 69

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Date of Filing: 16-07-2020

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Date of Upload: 15-06-2021

Orissa

Amit grawal, Head Amazon India V/S Shyam Bag

Amazon  

Court Name: Sambalpur

Appelant Advocate Sri S.K. Mishra

Respondant Advocate

Case Number: 75

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Date of Filing: 03-09-2016

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Date of Upload: 27-07-2021

Uttar Pradesh

AMAZON DEVELOPMENT CENTER, V/S HUSSAIN SHAFI BABA

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate RAVINDRA KUMAR

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER FORUMGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Miscellaneous Application No. MA/169/2021( Date of Filing : 09 Apr 2021 )In1. HUSSAIN SHAFI BABAA B J HYTIES JITA 1, GREATER NOIDA, ...........Appellant(s)Versus1. AMAZON DEVELOPMENT CENTER...

Case Number: 169

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Date of Filing: 09-04-2021

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Date of Upload: 15-04-2021

Maharashtra

AMAZON PAY V/S DATTATRAY BHIKAJI SHINDE

Amazon  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Case Number: 21

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Date of Filing: 08-02-2021

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Date of Upload: 29-06-2021

Tripura

Amazon Seller Services Private Ltd. & Others. V/S Sri Animesh Baidya

Amazon   Amazon  

Court Name: West Tripura

Appelant Advocate Mr.M.K.Arya, Mr.S.Roy, Mr.S.B.Deb.

Respondant Advocate Mr. R.Bhattacharya, Mrs. M.Roy, Mr.B. Chakraborty.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 76 of 2019.Sri Animesh Baidya,S/O.Lt. Satyabrata Baidya,C/O.Sri Sunil Das,Jogendra Nagar, Near Vidyasagar Bridge, Agartala,Dist.-West Tripura, ….........…................................

Case Number: 76

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Date of Filing: 07-09-2019

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Date of Upload: 12-04-2021

Karnataka

Amazon Seller Services Pvt.Ltd V/S U.Ramesh Kumar

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate I.P.(U.Ramesh Kumar)

Respondant Advocate

Case Number: 1299

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Date of Filing: 13-09-2019

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Date of Upload: 16-06-2021

Kerala

Amazon India V/S Shini Joseph

Amazon   Amazon  

Court Name: Pathanamthitta

Appelant Advocate

Respondant Advocate

Case Number: 170

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Date of Filing: 24-12-2019

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Date of Upload: 26-11-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.