Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon Seller Services Private Limited and Other V/S Col. Rajeev Bahl

Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate Sh Mukul Bhemani

Case Number: 252

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Date of Filing: 27-05-2019

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Date of Upload: 03-08-2021

Uttar Pradesh

AMAZON IN PVT.LDT. V/S K.B. CHATRUVEDI

Amazon  

Court Name: Mathura

Appelant Advocate

Respondant Advocate

District Consumer ForumMathuraUttar PradeshMiscellaneous Application No. MA/45/2021( Date of Filing : 18 Mar 2021 )In1. K.B. CHATRUVEDIMATHURAMATHURAUP...........Appellant(s)Versus1. AMAZON IN PVT.LDT.MATHURAMATHURAUP...........Respondent(s) BEFORE:HON'BLE MR. NAVNEET KUMAR PRESI...

Case Number: 45

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Date of Filing: 18-03-2021

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Date of Upload: 27-07-2021

Punjab

Amazon India V/S Priyanka

Amazon   Amazon  

Court Name: Patiala

Appelant Advocate Sh Mahesh Garg

Respondant Advocate

District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/17/132( Date of Filing : 19 Apr 2017 )1. Priyanka aged 33 yrs s/o Sh Parmod Kumar r/oHouse No.212 Anand Nagar -A r/o House no.212 Anand Nagar A Trupuri Town patialapatialapunjab...........Complainant(s...

Case Number: 17

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Date of Filing: 19-04-2017

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Date of Upload: 20-07-2021

Rajasthan

AMAZON APPARELS PVT V/S VARUN SHARMA

Amazon  

Court Name: Alwar

Appelant Advocate CHANDER SAKHER SHARMA

Respondant Advocate

Case Number: 1391

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Date of Filing: 07-12-2017

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Date of Upload: 22-07-2021

Haryana

Amazon V/S Sanjeev Kumar Talwar

Amazon   Amazon  

Court Name: Yamunanagar

Appelant Advocate Sanjeev Kumar Talwar

Respondant Advocate

CC No.215 of 2021.Sanjeev Kumar Talwar vs. Amazon.Present:Complainant in person.Complaint presented before the registry of this Commission on 13.7.2021 and put up before this Commission on today itself. It is hereby ordered to be registered against the registration number already...

Case Number: 215

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Date of Filing: 13-07-2021

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Date of Upload: 19-07-2021

Maharashtra

Amazon India Pvt Ltd V/S Vishal Vinod Tibdewal

Amazon   Amazon  

Court Name: Akola

Appelant Advocate Adv. V V Tibadewal

Respondant Advocate

Case Number: 19

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Date of Filing: 30-12-2019

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Date of Upload: 15-07-2021

Telangana

Amazon V/S P. Vijay Kumar

Amazon  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate M/s. P. Mohith Reddy

Case Number: 23

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Date of Filing: 03-01-2020

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Date of Upload: 12-07-2021

Orissa

Amazon India V/S Sri Siba Shankar Pattanayak

Amazon   Amazon  

Court Name: Koraput

Appelant Advocate Self

Respondant Advocate Sri Santosh Kumar Mishra

Case Number: 43

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Date of Filing: 20-08-2020

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Date of Upload: 29-07-2022

Madhya Pradesh

Case Number: 28

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Date of Filing: 18-02-2021

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Date of Upload: 05-07-2021

Rajasthan

AMAZON V/S SAURABH KAPURIYA

Amazon   Amazon  

Court Name: Jodhpur

Appelant Advocate MANOHAR LAL PALIWAL

Respondant Advocate BHAWANI JAIPAL

Case Number: 508

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Date of Filing: 14-07-2015

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Date of Upload: 23-06-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.