Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1780 Consumer Court Cases Against Amazon.

Haryana

Amazon India V/S Baljeet

Amazon  

Court Name: Bhiwani

Appelant Advocate In Person

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BHIWANI. Consumer Complaint No. : 135 of 2023 Date of Institution : 15.06.2023 Date of Decision : 27.08.2024Baljeet son of Sh. Satyawan Sharma R/o Vidya Nagar Bhiwani, Haryana, 127021. ……Complainant.Versus...

Case Number: 135

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Date of Filing: 15-06-2023

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Date of Upload: 04-09-2024

Himachal Pradesh

Sh. Rajat Agarwal. & Anr. V/S Amazon Seller Services Pvt. Ltd.

Amazon  

Court Name: StateCommission

Appelant Advocate Mr. Naresh Kumar Sharma.

Respondant Advocate

Case Number: 2

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Date of Filing: 03-01-2023

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Date of Upload: 29-08-2024

Himachal Pradesh

Amazon V/S Tanu Guleria

Amazon  

Court Name: Kangra

Appelant Advocate Complainant in Person

Respondant Advocate

Case Number: 293

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Date of Filing: 22-06-2024

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Date of Upload: 24-08-2024

Telangana

Amazon India V/S Kukkala Viswa Harsha

Amazon  

Court Name: Khammam

Appelant Advocate Sri. Y. Srinivasa Rao

Respondant Advocate Sri. Rajn Srikrishna & Sri. B. Venkateswarlu

Case Number: 92

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Date of Filing: 03-08-2023

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Date of Upload: 06-09-2024

Uttar Pradesh

Amazon India Pvt.Ltd. And Others V/S Dalveer Singh

Amazon  

Court Name: Ghaziabad

Appelant Advocate Meenakshi Acharya

Respondant Advocate None

Case Number: 22

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Date of Filing: 18-08-2020

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Date of Upload: 23-08-2024

Haryana

Amazon India etc. V/S Subham etc.

Amazon  

Court Name: Kaithal

Appelant Advocate Sh. Azad Dhanda

Respondant Advocate Sh. Ashutosh Sharma

Case Number: 252

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Date of Filing: 11-10-2022

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Date of Upload: 27-08-2024

West Bengal

AMAZON SELLER SERVICES PRIVATE LIMITED V/S MR. SOURAV KARMAKAR

Amazon  

Court Name: Kolkata-III(South)

Appelant Advocate Sandipan Mitra

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSIONKOLKATA UNIT-III(South),West Bengal18, Judges Court Road, Kolkata 700027Complaint Case No. CC/506/2022( Date of Filing : 18 Aug 2022 )1. MR. SOURAV KARMAKARS/O Late Sailendranath Karmakar, of 128/9B, Motilal Gupta Road, P.S. Haridevpo...

Case Number: 506

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Date of Filing: 18-08-2022

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Date of Upload: 21-08-2024

Haryana

Amazon V/S Tarun

Amazon  

Court Name: Hisar

Appelant Advocate Sh. H.S. Bagri

Respondant Advocate

Case Number: 684

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Date of Filing: 02-08-2019

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Date of Upload: 29-08-2024

Uttar Pradesh

AMAZON INDIA V/S MANEESH RATHAUR

Amazon  

Court Name: Muzaffarnagar

Appelant Advocate

Respondant Advocate

Case Number: 22

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Date of Filing: 08-05-2023

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Date of Upload: 16-08-2024

Jharkhand

Authorised Officer, Amazon Pvt. Ltd. V/S Sukant Kumar Patra

Amazon  

Court Name: Dhanbad

Appelant Advocate

Respondant Advocate Sri Diwakar Srivastava

Case Number: 25

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Date of Filing: 03-04-2021

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Date of Upload: 14-08-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.