Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Maharashtra

AMAZON THROUGH LATA MOBILE V/S GANESHLAL ISHAWARLAL DEVATLAL

Amazon   Amazon   Mobile  

Court Name: Parbhani

Appelant Advocate ADV.D.S.LATEY

Respondant Advocate

Case Number: 287

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Date of Filing: 13-03-2020

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Date of Upload: 01-09-2021

Haryana

Amazon Retail India Pvt. Ltd. V/S kaushlya rani W/o Anand Singh

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Sushil Kumar

Respondant Advocate

Case Number: 82

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Date of Filing: 05-02-2020

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Date of Upload: 17-08-2021

Karnataka

Amazon and 2 others V/S Shivakumar

Amazon   Amazon  

Court Name: Mysore

Appelant Advocate Vinayaka

Respondant Advocate

Case Number: 60

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Date of Filing: 25-01-2018

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Date of Upload: 08-11-2021

Kerala

The Authorised Signatory, Amazon Online Shoppy India Ltd. V/S Sri.Jomon Chacko

Amazon   Amazon  

Court Name: Alappuzha

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHAPazhaveedu P.O., AlappuzhaComplaint Case No. CC/309/2019( Date of Filing : 21 Nov 2019 )1. Sri.Jomon ChackoIthickayippuram, Thathampally P.O., Alappuzha - 688013 ...........Complainant(s)Versus1. The Authorised Signatory, Amazon ...

Case Number: 309

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Date of Filing: 21-11-2019

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Date of Upload: 10-06-2022

West Bengal

Amazon India V/S Akhilesh Singh

Amazon   Amazon  

Court Name: Rajarhat

Appelant Advocate Mr.Indranil De

Respondant Advocate

Additional Consumer Disputes Redressal Commission, Rajarhat (New Town )Kreta Suraksha Bhavan,Rajarhat(New Town),2nd FloorPremises No. 38-0775, Plot No. AA-IID-31-3, New Town,P.S.-Eco Park,Kolkata - 700161Miscellaneous Application No. MA/48/2021( Date of Filing : 05 Aug 2021 )InCo...

Case Number: 48

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Date of Filing: 05-08-2021

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Date of Upload: 05-08-2021

Haryana

Amazon Retail India Pvt. Ltd. V/S Poonam W/o raj Kumar

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Sushil Kumar

Respondant Advocate

Case Number: 81

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Date of Filing: 05-02-2020

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Date of Upload: 03-08-2021

Karnataka

Amazon India V/S Dwijadas Ballal

Amazon   Amazon  

Court Name: Udupi

Appelant Advocate Complainant in person

Respondant Advocate

Case Number: 46

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Date of Filing: 02-07-2021

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Date of Upload: 02-08-2021

Tripura

Amazon Seller Services Private Ltd. V/S Sri Animesh Baidya

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Mr. M. K. Arya, Mr. P. Deb.

Respondant Advocate Mr. Dipankar Das

Case Number: 17

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Date of Filing: 23-04-2021

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Date of Upload: 02-08-2021

Gujarat

AMAZON INDIA LTD. 2 V/S MOHAMMAD ASHIQHUSAIN GHADIYALI

Amazon   Amazon  

Court Name: Bharuch

Appelant Advocate SELF

Respondant Advocate J.S. PATEL

Case Number: 17

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Date of Filing: 11-08-2017

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Date of Upload: 29-07-2021

Haryana

AMAZON.IN.THE AMAZON WORLD TRADE CENTRE. V/S NIKHIL MALIK.

Amazon  

Court Name: Panchkula

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULA. Consumer Complaint No.:206 of 2020Date of Institution:20.07.2020Date of Decision:29.07.2021Nikhil Malik, R/o H. No. 1892, 2nd Floor, Sector 15, Panchkula ……...Complainant Versus1. Amazon Seller...

Case Number: 206

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Date of Filing: 20-07-2020

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Date of Upload: 02-08-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.