Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon Retail India Pvt. Ltd. V/S Poonam W/o raj Kumar

Amazon  

Court Name: Sonipat

Appelant Advocate Sushil Kumar

Respondant Advocate

Case Number: 109

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Date of Filing: 19-02-2020

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Date of Upload: 27-08-2021

Haryana

Amazon Retail India Pvt. Ltd. V/S Kaushlaya Rani W/o Anand Singh

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Sushil Kumar

Respondant Advocate

Case Number: 110

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Date of Filing: 19-02-2020

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Date of Upload: 27-08-2021

Haryana

Amazon Retail India Pvt. Ltd. V/S Kaushlaya Rani W/o Anand Singh

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Sushil Kumar

Respondant Advocate

Case Number: 111

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Date of Filing: 19-02-2020

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Date of Upload: 27-08-2021

Haryana

Amazon Retail India Pvt. Ltd. V/S Kaushlaya Rani W/o Anand Singh

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Sushil Kumar

Respondant Advocate

Case Number: 112

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Date of Filing: 19-02-2020

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Date of Upload: 27-08-2021

Karnataka

Ghouse Pasha , Proprietor , aged 35 year V/S Amazon Seller Services Pvt Ltd , Reptd by authorized Signatory Mr. Rahul Sundaram Senior Corporate Counsel

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Diwakar

Respondant Advocate

KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.First Appeal No. A/452/2021( Date of Filing : 16 Jun 2021 )(Arisen out of Order Dated 22/03/2021 in Case No. CC/786/2019 of District Bangalore 1st & Rural Additional)1. Amazon Seller Services Pvt Ltd ...

Case Number: 452

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Date of Filing: 16-06-2021

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Date of Upload: 17-09-2021

Karnataka

Raja D V/S Amazon Seller Services Pvt Ltd, Rept by its Authorized Signatory, Mr. Rahul Sundaram,Sr Corporate counsel

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Diwakar

Respondant Advocate

KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.First Appeal No. A/453/2021( Date of Filing : 16 Jun 2021 )(Arisen out of Order Dated 09/02/2021 in Case No. Complaint Case No. CC/634/2018 of District Bangalore 1st & Rural Additional)1. Amazon Selle...

Case Number: 453

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Date of Filing: 16-06-2021

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Date of Upload: 17-09-2021

Circuit Bench Bikaner

Pravesh Kumar Singh V/S Amazon Seller Ser. Pvt. Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Gautam Giri

Respondant Advocate Ashok Vysa

Case Number: 18

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Date of Filing: 23-02-2021

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Date of Upload: 08-09-2021

Maharashtra

The Amazon India V/S Mr. Jitesh Shah

Amazon   Amazon  

Court Name: Central Mumbai

Appelant Advocate In Person

Respondant Advocate

Case Number: 20

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Date of Filing: 02-09-2020

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Date of Upload: 14-12-2021

Rajasthan

AMAZON V/S DHARMENDER KUMAR

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate DHARMENDER KUMAR

Respondant Advocate

Case Number: 419

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Date of Filing: 15-12-2020

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Date of Upload: 27-08-2021

Gujarat

Amazon India V/S Mayurbhai Savjibhai Thoria

Amazon   Amazon  

Court Name: Rajkot

Appelant Advocate R. A. Jasani

Respondant Advocate S. C. Popat

Case Number: 20

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Date of Filing: 17-09-2020

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Date of Upload: 02-09-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.