Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1766 Consumer Court Cases Against Amazon.

Madhya Pradesh

Amazon dot in V/S Rohit Agrwal

Amazon   Amazon  

Court Name: East Nimar

Appelant Advocate Self

Respondant Advocate

Case Number: 95

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Date of Filing: 22-02-2021

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Date of Upload: 13-01-2022

Madhya Pradesh

amazon sales service V/S Dr. ravindra kumar

Amazon   Amazon  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 312

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Date of Filing: 10-06-2019

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Date of Upload: 11-02-2022

Kerala

M/s Amazon India V/S Ratheesh Menon

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/35/2019( Date of Filing : 16 Feb 2019 )1. Ratheesh MenonS/o Mukunda Madhavan,HDFC ERGO General Insurance Company Ltd.,1st Floor,KVR Tower,South Bazar,Kannur-670002............Complainant(s)Versus1. M/s Amazon Ind...

Case Number: 35

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Date of Filing: 16-02-2019

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Date of Upload: 27-12-2021

Telangana

Amazon Development Centre Pvt Ltd., V/S Jitendra Jain

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/s. Jitendra Jain

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaFirst Appeal No. A/431/2020( Date of Filing : 31 Jul 2020 )(Arisen out of Order Dated 26/06/2020 in Case No. Complaint Case No. CC/239/2018 of District Rangareddi)1. Jitendra JainS/o Late Sh Mangal Chand Jain, aged about 54 years, p...

Case Number: 431

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Date of Filing: 31-07-2020

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Date of Upload: 24-01-2022

Telangana

1. Amazon Seller Services Pvt. Ltd., V/S G.Surarchita Reddy

Amazon   Amazon  

Court Name: Hyderabad

Appelant Advocate

Respondant Advocate

Case Number: 194

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Date of Filing: 15-06-2020

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Date of Upload: 24-01-2022

Uttar Pradesh

Amazon India Pvt.Ltd. V/S Sukhpal Singh

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 41

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Date of Filing: 01-02-2021

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Date of Upload: 15-12-2021

Chhattisgarh

AMAZON INDIA V/S SHRI SATISH KUMETI

Amazon   Amazon  

Court Name: Dantewada

Appelant Advocate SELF

Respondant Advocate SHRI NAVIN KUMAR THAKUR

Case Number: 21

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Date of Filing: 06-03-2021

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Date of Upload: 14-12-2021

Uttar Pradesh

Amazon India Pvt.Ltd. And Others V/S Yudhishtar Kumar Advocate

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate

Case Number: 734

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Date of Filing: 08-09-2021

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Date of Upload: 11-12-2021

Circuit Bench Bikaner

Bhavana naval V/S Amazon Seller Ser. Pvt. Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Gautam Giri

Respondant Advocate Vijay Dixit

Case Number: 17

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Date of Filing: 23-02-2021

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Date of Upload: 13-12-2021

Karnataka

Amazon Seller Services Private Limited V/S Vineet Kumar

Amazon   Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/748/2020( Date of Filing : 07 Oct 2020 )1. Vineet KumarChanakya Learning S/o D.N. Sinha,...

Case Number: 748

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Date of Filing: 07-10-2020

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Date of Upload: 10-01-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.