Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

Amazon Retails India Pvt Ltd V/S Manish Kumar

Amazon   Amazon  

Court Name: Kanpur Nagar

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 07-01-2022

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Date of Upload: 24-01-2022

Rajasthan

Amazon World Trade Centre V/S Ankita Sisodia

Amazon   Amazon   World Trade Centre  

Court Name: Udaipur

Appelant Advocate Krishn Singh Chouhan

Respondant Advocate -

Case Number: 36

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Date of Filing: 08-03-2019

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Date of Upload: 02-02-2022

Haryana

Amazon Development Centre and Other V/S Ravi Kant Paswan

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 766

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Date of Filing: 25-10-2021

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Date of Upload: 18-01-2022

Uttarakhand

Amazon India. V/S Atul Kumar

Amazon   Amazon  

Court Name: Almora

Appelant Advocate

Respondant Advocate

Case Number: 32

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Date of Filing: 08-03-2021

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Date of Upload: 10-03-2022

Uttar Pradesh

Amit Agrawal, Managing Director Amazon India V/S Connie Rao

Amazon   Amazon  

Court Name: Varanasi

Appelant Advocate P. K. Srivastav

Respondant Advocate

Case Number: 179

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Date of Filing: 17-10-2017

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Date of Upload: 03-01-2022

Karnataka

Amazon (India) Pvt Ltd V/S Regan V

Amazon   Amazon  

Court Name: Kodagu

Appelant Advocate Inperson

Respondant Advocate

Case Number: 17

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Date of Filing: 16-03-2021

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Date of Upload: 18-01-2022

Uttarakhand

Amazon V/S V.Nanda

Amazon   Amazon  

Court Name: Dehradun

Appelant Advocate Shailesh Nanda

Respondant Advocate

Case Number: 449

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Date of Filing: 23-07-2021

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Date of Upload: 30-12-2021

Madhya Pradesh

Amazon dot in V/S Rohit Agrwal

Amazon   Amazon  

Court Name: East Nimar

Appelant Advocate Self

Respondant Advocate

Case Number: 95

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Date of Filing: 22-02-2021

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Date of Upload: 13-01-2022

Madhya Pradesh

amazon sales service V/S Dr. ravindra kumar

Amazon   Amazon  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 312

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Date of Filing: 10-06-2019

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Date of Upload: 11-02-2022

Kerala

M/s Amazon India V/S Ratheesh Menon

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/35/2019( Date of Filing : 16 Feb 2019 )1. Ratheesh MenonS/o Mukunda Madhavan,HDFC ERGO General Insurance Company Ltd.,1st Floor,KVR Tower,South Bazar,Kannur-670002............Complainant(s)Versus1. M/s Amazon Ind...

Case Number: 35

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Date of Filing: 16-02-2019

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Date of Upload: 27-12-2021

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.