Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

AMAZON INDIA. V/S SHIVAM YADAV.

Amazon   Amazon  

Court Name: Panchkula

Appelant Advocate BALJINDER SINGH

Respondant Advocate

Case Number: 340

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Date of Filing: 14-06-2019

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Date of Upload: 17-03-2022

Gujarat

Malay Patel V/S Amazon Seller Services Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Akshat Khare

Respondant Advocate P.R.Dave

Case Number: 21

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Date of Filing: 04-10-2021

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Date of Upload: 08-03-2022

Gujarat

Amazon Seller Service Pvt. Ltd. V/S Jay Dilipbhai Davda

Amazon   Amazon  

Court Name: Rajkot

Appelant Advocate P. A. Sanghvi

Respondant Advocate

Case Number: 32

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Date of Filing: 12-01-2022

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Date of Upload: 05-03-2022

Uttar Pradesh

AMAZON INDIA LIMITED V/S H.K.BANSAL

Amazon   Amazon  

Court Name: Agra-II

Appelant Advocate

Respondant Advocate

Case Number: 3

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Date of Filing: 14-02-2022

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Date of Upload: 20-05-2022

West Bengal

MANAGING DIRECTOR OF AMAZON INDIA V/S OHUB BISWAS

Amazon  

Court Name: Nadia

Appelant Advocate PRANOY CHOUDHARY

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONNADIA170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.NADIA, KRISHNAGARComplaint Case No. CC/1/2022( Date of Filing : 03 Jan 2022 )1. OHUB BISWASS/O- LATE AINAL BISWAS UMARPUR, P.O.- KUMARI RAMNAGAR P.S.-HAMSKHALI NADIA- 741505NADIAWEST ...

Case Number: 1

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Date of Filing: 03-01-2022

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Date of Upload: 04-03-2022

West Bengal

AMAZON SELLER SERVICE PRIVATE LTD. GATEWAY V/S SAKTI PADA KUNDU

Amazon   Amazon  

Court Name: Nadia

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONNADIA170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.NADIA, KRISHNAGARComplaint Case No. CC/17/2022( Date of Filing : 17 Feb 2022 )1. SAKTI PADA KUNDUNETAJI PARK. P.O & P.S. CHAKDAHA.NADIAWEST BENGAL...........Complainant(s)Versus1. AMA...

Case Number: 17

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Date of Filing: 17-02-2022

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Date of Upload: 04-03-2022

Maharashtra

Amazon Celler Service Pvt. Ltd V/S Rutik Ravindra Kangane

Amazon   Amazon  

Court Name: Raigad

Appelant Advocate 9763418314

Respondant Advocate

Case Number: 18

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Date of Filing: 20-11-2018

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Date of Upload: 04-03-2022

Maharashtra

Amazon India (Corporate office V/S Vinod Madhukar Amrutkar

Amazon   Amazon  

Court Name: Aurangabad

Appelant Advocate Adv.Anand Mamidwar

Respondant Advocate

Case Number: 421

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Date of Filing: 01-12-2020

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Date of Upload: 02-03-2022

Bihar

AMAZON ECOMMERCE INDIA PVT.LTD. BANGALORE & OTHERS V/S SURESH KUMAR SINGH

Amazon   Amazon   Ecommerce  

Court Name: Sitamarhi

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 11-02-2022

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Date of Upload: 15-03-2022

Circuit Bench Bikaner

Tarun Sharma V/S Amazon Seller Ser. Pvt. Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Gautam Giri

Respondant Advocate Manish Swami

Case Number: 33

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Date of Filing: 26-02-2021

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Date of Upload: 02-03-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.