Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

AMAZON IN SOLD V/S KAILASH KUMAR AGARWAL

Amazon   Amazon  

Court Name: Rampur

Appelant Advocate

Respondant Advocate

Case Number: 106

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Date of Filing: 12-11-2021

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Date of Upload: 28-05-2022

Uttar Pradesh

Amazon India V/S Rahul Kumar Patel

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 970

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Date of Filing: 11-09-2019

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Date of Upload: 12-05-2022

Maharashtra

Amazon India V/S Abhijeet Raghunath Shelar

Amazon   Amazon  

Court Name: Nashik

Appelant Advocate Sumegha Kulkarni

Respondant Advocate

Case Number: 180

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Date of Filing: 26-06-2020

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Date of Upload: 10-05-2022

Gujarat

MESSRS AMAZON SELLER SERVICES PRIVATE LTD. V/S 1)MRS. ANKITA SINGH (2)MS. ETTISHRI B. RAJPUT (SISTER OF COMPLAINANT NO.1)

Amazon   Amazon  

Court Name: Gandhinagar

Appelant Advocate B.M.RATHOD

Respondant Advocate M K SEJWANI

Case Number: 21

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Date of Filing: 05-02-2021

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Date of Upload: 15-07-2022

Karnataka

Amazon India Pvt Ltd V/S P. B. Gowda

Amazon   Amazon  

Court Name: Dharwad

Appelant Advocate In person

Respondant Advocate N.M.Badiger

Case Number: 63

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Date of Filing: 24-05-2021

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Date of Upload: 09-05-2022

Telangana

Jai Kishan Vaishnav V/S Amazon Seller Services Private Limited

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate T.Pradyoth

Respondant Advocate

Case Number: 24

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Date of Filing: 28-03-2022

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Date of Upload: 12-05-2022

Uttar Pradesh

MANGER AMAZON INDIA V/S SHIVAM KUMAR

Amazon   Amazon  

Court Name: Muzaffarnagar

Appelant Advocate

Respondant Advocate

Case Number: 135

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Date of Filing: 17-10-2018

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Date of Upload: 07-05-2022

Uttarakhand

Amazon India Pvt. Ltd V/S Shivam Aggarwal

Amazon   Amazon  

Court Name: Dehradun

Appelant Advocate Sandeep Kumar

Respondant Advocate

Case Number: 500

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Date of Filing: 23-08-2021

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Date of Upload: 09-06-2022

Kerala

AMAZON INDIA V/S ARUN AV

Amazon   Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/347/2019( Date of Filing : 07 Nov 2019 )1. ARUN AVSAYOOJYAM AZHINJILAM PO 673632...........Complainant(s)Versus1. AMAZON INDIABRIGADE GATEWAY 8TH FLOOR 26 DR RAJKUMAR ROAD MALLESHWARAM WEST BANGLORE 5600552. CLO...

Case Number: 347

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Date of Filing: 07-11-2019

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Date of Upload: 20-07-2022

Rajasthan

AMAZON INDIA REGISTERED OFFICE .BHARATPUR V/S SUNEEL KUMAR

Amazon   Amazon  

Court Name: Bharatpur

Appelant Advocate PUSHPENDRA KUMAR

Respondant Advocate

Case Number: 159

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Date of Filing: 11-07-2019

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Date of Upload: 11-05-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.