Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Himachal Pradesh

Amazon World V/S Lalit Sharma

Amazon   Amazon  

Court Name: Chamba

Appelant Advocate Sh. Vipin Sharma

Respondant Advocate

Case Number: 15

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Date of Filing: 30-04-2019

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Date of Upload: 27-05-2022

Bihar

Amazon India Office V/S Satyam Samrat

Amazon   Amazon  

Court Name: Jehanabad

Appelant Advocate

Respondant Advocate

Case Number: 3

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Date of Filing: 06-01-2021

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Date of Upload: 25-06-2022

Haryana

Amazon Seller Service Pvt. Ltd. V/S Samran

Amazon   Amazon  

Court Name: Mewat

Appelant Advocate Mohd. Arif

Respondant Advocate Kamal Kant

Case Number: 32

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Date of Filing: 24-02-2021

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Date of Upload: 31-05-2022

Haryana

Amazon V/S Neha Gupta

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate Complainant in person.

Respondant Advocate

Case Number: 148

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Date of Filing: 18-05-2022

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Date of Upload: 24-05-2022

West Bengal

Amazon Seller Services V/S Mr. Swapan Bhowmik

Amazon   Amazon  

Court Name: Purba Midnapur

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONPURBA MEDINIPURABASBARI, P.O. TAMLUK, DIST. PURBA MEDINIPUR,PIN. 721636TELEFAX. 03228270317Complaint Case No. CC/134/2021( Date of Filing : 18 Nov 2021 )1. Mr. Swapan BhowmikC/O.: Late Tara Pada Bhowmik, Vill. & P.O.: Purba Srikrishn...

Case Number: 134

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Date of Filing: 18-11-2021

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Date of Upload: 19-05-2022

Kerala

Amazon Seller service V/S Abhishek V L

Amazon   Amazon  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/289/2021( Date of Filing : 04 Oct 2021 )1. Abhishek V LSVLRAMR-49,kowdiar,Trivandrum...........Complainant(s)Versus1. Amazon Seller service bengaluru...............

Case Number: 289

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Date of Filing: 04-10-2021

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Date of Upload: 02-06-2022

Haryana

Amazon Seller Services Pvt. Ltd. V/S Ajay

Amazon   Amazon  

Court Name: Rohtak

Appelant Advocate DH In Person

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/21/36( Date of Filing : 06 Apr 2021 )InComplaint Case No. CC/19/2111. AjayS/o Rajender R/o VPO Nandal Tehsil and District Rohtak............Appellant(s)Versus1. Amazon Seller Services Pvt...

Case Number: 21

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Date of Filing: 06-04-2021

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Date of Upload: 17-05-2022

Uttar Pradesh

Amazon &ors V/S Ankit Kumar

Amazon   Amazon  

Court Name: Bareilly-I

Appelant Advocate

Respondant Advocate

आज दिनांक 14/05/2022 को आयोजित राष्ट्रीय लोक अदालत मे आपसी सुलह समझौते के आधार पर वाद निस्तारित किया जाता है। पत्�...

Case Number: 75

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Date of Filing: 09-03-2021

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Date of Upload: 24-05-2022

Uttar Pradesh

Amazon company V/S Manoj Kumar

Amazon   Amazon  

Court Name: Bijnor

Appelant Advocate Mr. Arvind Kumar

Respondant Advocate

Case Number: 43

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Date of Filing: 31-03-2022

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Date of Upload: 14-05-2022

Uttar Pradesh

Amazon DS Vision V/S Amit Kumar

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 419

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Date of Filing: 20-12-2018

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Date of Upload: 14-05-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.