Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon India V/S Deepak

Amazon   Amazon  

Court Name: Karnal

Appelant Advocate Amit Sachdeva

Respondant Advocate Akash Chawla

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No. 08 of 2021 Date of instt.07.01.2021 Date of Decision:09.06.2022Deepak son of Dal Chand resident of house no.3663 Bhim Nagar Sadar Bazar Karnal-132001, Haryana contact no.9991385497. …&hell...

Case Number: 8

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Date of Filing: 07-01-2021

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Date of Upload: 24-06-2022

Kerala

Amazon V/S Abhijith Nair

Amazon   Amazon  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/264/2021( Date of Filing : 08 Nov 2021 )1. Abhijith NairVinod Bhavan, Vadavathoor P O, Kottayam.KottayamKerala...........Complainant(s)Versus1. AmazonBrigade Gateway,8th floor, 26/1, Dr. Rajkumar Road Malles...

Case Number: 264

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Date of Filing: 08-11-2021

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Date of Upload: 12-08-2022

Telangana

Amazon India V/S Srikanth Katturwar

Amazon   Amazon  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate M/s. N.Prathap Kumar

Case Number: 188

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Date of Filing: 05-06-2020

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Date of Upload: 22-06-2022

Telangana

Amazon Pvt Ltd,Rep by its Authorized Signatory V/S Jatothvidyasagar

Amazon   Amazon  

Court Name: Rangareddi

Appelant Advocate Pip

Respondant Advocate B Srinivas

Case Number: 32

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Date of Filing: 04-02-2020

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Date of Upload: 08-07-2022

Karnataka

AMAZON INDIA REGISTERED OFFICE V/S MAHESHA .S

Amazon   Amazon  

Court Name: Bangalore 4th Additional

Appelant Advocate In person

Respondant Advocate

Case Number: 999

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Date of Filing: 21-11-2020

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Date of Upload: 27-07-2022

Rajasthan

Amazon India Etc V/S Ajay Lohar

Amazon   Amazon  

Court Name: Rajsamand

Appelant Advocate Prajit Tiwari

Respondant Advocate Dhanendra Mehta

Case Number: 3

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Date of Filing: 10-01-2017

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Date of Upload: 07-06-2022

Gujarat

Amazon Service Pvt. Ltd. V/S Dhruv Dharmendrabhai Patel

Amazon   Amazon  

Court Name: Surat

Appelant Advocate Vaibhavi Patel

Respondant Advocate Haresh Jogani

Case Number: 229

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Date of Filing: 23-03-2022

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Date of Upload: 06-06-2022

Kerala

Amazon Seller Services Pvt.Ltd., V/S Susha.P.K

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate G.Kavitha

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/287/2020( Date of Filing : 30 Nov 2020 )1. Susha.P.KW/o Shivadas.V,Meenalayam,A.K.G.Nagar,Mayyil,Kannur-670602............Complainant(s)Versus1. Amazon Seller Services Pvt.Ltd.,Customer Returns Dock,Kh No 18/21,1...

Case Number: 287

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Date of Filing: 30-11-2020

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Date of Upload: 04-06-2022

Uttar Pradesh

M/S AMAZON INDIA V/S MR. BISWAJIT BHOWMIK

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

Case Number: 441

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Date of Filing: 12-11-2021

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Date of Upload: 01-06-2022

Telangana

The Amazon Seller Services P.Ltd., and 2 others V/S Pindipolu Rajesh

Amazon   Amazon  

Court Name: Khammam

Appelant Advocate Sri. A. Koteswar Rao

Respondant Advocate

Case Number: 99

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Date of Filing: 22-12-2021

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Date of Upload: 07-06-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.