Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

West Bengal

The Manager, Amazon Seller Service Pvt. Ltd., V/S Samrat Roy,

Amazon   Amazon  

Court Name: Cooch Behar

Appelant Advocate Sri Santosh Kr. Sah,

Respondant Advocate

District Consumer Disputes Redressal Commission,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/60/2021( Date of Filing : 22 Nov 2021 )1. Samrat Roy,S/o. Prodip Roy, Vill. Dodearp...

Case Number: 60

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Date of Filing: 22-11-2021

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Date of Upload: 22-06-2022

Rajasthan

amazon Transportation service Private V/S Aman varma

Amazon  

Court Name: Jaipur-IV

Appelant Advocate Krishan mohan

Respondant Advocate

Case Number: 445

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Date of Filing: 03-09-2016

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Date of Upload: 21-06-2022

Gujarat

Amazon India V/S Makwana Chetan Paljibhai

Amazon   Amazon  

Court Name: Rajkot Addl

Appelant Advocate Party In Person

Respondant Advocate D K Kothari

Case Number: 21

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Date of Filing: 24-06-2021

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Date of Upload: 24-06-2022

Uttar Pradesh

AMAZON V/S AJEET KUMAR SINGH

Amazon  

Court Name: Mau

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 12-02-2022

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Date of Upload: 18-06-2022

Gujarat

Amazon India V/S Hinaba Arjunsinh Rajput

Amazon  

Court Name: Gandhinagar

Appelant Advocate Self

Respondant Advocate A M Prajapati

Case Number: 3

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Date of Filing: 04-01-2022

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Date of Upload: 17-06-2022

Madhya Pradesh

ANSHUL PATHAK V/S AMAZON SELLER SER.PTV. LTD.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate SH.AMIT TIWARI

Respondant Advocate

Case Number: 22

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Date of Filing: 11-01-2022

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Date of Upload: 16-06-2022

Rajasthan

amazon V/S arvind kumar aroda

Amazon  

Court Name: Jaipur-IV

Appelant Advocate chavi chaturvedi

Respondant Advocate

Case Number: 278

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Date of Filing: 30-03-2017

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Date of Upload: 17-06-2022

Chandigarh

Amazon Sellers Services Pvt. Limited V/S Madhu P. Singh

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate P.P. Singh Adv.

Respondant Advocate

District Consumer Disputes Redressal Forum-IIU.T. ChandigarhFINAL ORDERComplaint Case No. CC/746/2019( Date of Filing : 08 Aug 2019 )1. Madhu P. SinghW/o P.P. Singh, Resident of House No. 106, Sector 11-A, Chandigarh............Complainant(s)Versus1. Amazon Sellers Services Pvt. ...

Case Number: 746

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Date of Filing: 08-08-2019

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Date of Upload: 15-06-2022

Telangana

Amazon Bridge Gateway,Rep by its Manager V/S Pradha Anirudh Motru Paul

Amazon   Amazon  

Court Name: Rangareddi

Appelant Advocate Pip

Respondant Advocate N Pratap kumar

Case Number: 71

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Date of Filing: 27-02-2020

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Date of Upload: 08-07-2022

Gujarat

Amazon V/S Krish P. Peshavaria

Amazon   Amazon  

Court Name: Rajkot

Appelant Advocate Party in Person

Respondant Advocate D. B. Vasavada

Case Number: 18

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Date of Filing: 14-09-2018

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Date of Upload: 22-06-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.