Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Telangana

The Manager, Amazon V/S Bhupender Kumar

Amazon   Amazon  

Court Name: Hyderabad-III

Appelant Advocate Party in Person

Respondant Advocate M/s. Vishal Khattar

Case Number: 258

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Date of Filing: 29-08-2020

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Date of Upload: 16-07-2022

Uttarakhand

Amazon India Through Manager V/S Shoaib Malik

Amazon   Amazon  

Court Name: Nainital

Appelant Advocate

Respondant Advocate

Case Number: 1

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Date of Filing: 07-01-2022

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Date of Upload: 04-07-2022

Andhra Pradesh

Amazon Retail India Pvt. Ltd., Rep. by its Director, V/S Devadula Suresh Kumar alias Suresh,

Amazon   Amazon  

Court Name: East Godavari

Appelant Advocate Sri.A.Satya Raghavendra

Respondant Advocate Sri.G.Sree Vatsav

Case Number: 4

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Date of Filing: 12-01-2021

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Date of Upload: 05-07-2022

Gujarat

The Manager, Amazon India V/S Jaykumar Jentibhai Ramoliya

Amazon   Amazon  

Court Name: Rajkot

Appelant Advocate Y. P. Jadeja

Respondant Advocate K. P. Dave

Case Number: 20

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Date of Filing: 02-11-2020

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Date of Upload: 01-07-2022

Himachal Pradesh

Amazon India V/S Shalini Jamwal

Amazon   Amazon  

Court Name: Kangra

Appelant Advocate Miss Ankita

Respondant Advocate

Case Number: 37

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Date of Filing: 15-10-2019

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Date of Upload: 01-07-2022

Kerala

AMAZON INDIA V/S SONET SAJU

Amazon   Amazon  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/21/224( Date of Filing : 08 Jul 2021 )1. SONET SAJUVALLIKATTIL HOUSE MANGATTOOR KOLENCHERY ERNAKULAM............Complainant(s)Versus1. AMAZON INDIA8TH FLOOR 26/1 DR RAJKUMAR ROAD, MALLESHWARAM(W) BANGLORE....

Case Number: 21

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Date of Filing: 08-07-2021

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Date of Upload: 02-07-2022

Andhra Pradesh

M/s. Amazon India Limited , Rep. by its Authorized Signatory V/S T. Gnanendra Reddy

Amazon   Amazon  

Court Name: Chittoor

Appelant Advocate Rep.by N.C.S.M. Prasad, NAC

Respondant Advocate

Case Number: 30

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Date of Filing: 13-10-2020

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Date of Upload: 01-07-2022

Karnataka

Case Number: 23

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Date of Filing: 08-04-2022

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Date of Upload: 30-06-2022

Haryana

Amazon Seller Service Private Limited V/S Amit

Amazon   Amazon  

Court Name: Karnal

Appelant Advocate Amit Sachdeva

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Execution No.35 of 2021 Date of instt.25.06.2021 Date of Decision:28.06.2022Amit S/o Suraj Parkash R/o # 638, Sector-13 Extension, Karnal. …….DH/Complainant VsAmazon Seller Services Pvt. Ltd. Reg...

Case Number: 35

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Date of Filing: 25-06-2021

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Date of Upload: 29-06-2022

Jharkhand

AMAZON RETAIL INDIA PVT LTD V/S AFTAB HUSSAIN

Amazon   Amazon  

Court Name: Palamu

Appelant Advocate Self

Respondant Advocate

Case Number: 25

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Date of Filing: 24-06-2022

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Date of Upload: 11-07-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.