Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Orissa

Samir Kuamar Patra V/S Amazon Seller Services Private Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/s. D. Singh & Assoc.

Respondant Advocate M/s. M.A. Sariff & Assoc.

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/172/2017( Date of Filing : 18 Mar 2016 )(Arisen out of Order Dated 25/01/2017 in Case No. CC/240/2016 of District Nabarangapur)1. Amazon Seller Services Private Ltd.regd. Office at its Brigade Ga...

Case Number: 172

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Date of Filing: 18-03-2016

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Date of Upload: 20-12-2022

Kerala

AMAZON INDIA OFFICE V/S MOHAMMED SABITH

Amazon   Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/300/2020( Date of Filing : 02 Dec 2020 )1. MOHAMMED SABITHPERUMBALLI HOUSE THURAKKAL MANJERI PO 676121...........Complainant(s)Versus1. AMAZON INDIA OFFICE8TH FLOOR 26/1 DR RAJKUMAR ROAD MALLESHWARAM WEST BANGLO...

Case Number: 300

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Date of Filing: 02-12-2020

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Date of Upload: 27-09-2022

Orissa

Santosh Kumar Satpathy V/S Amazon Seller Service Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate M/s. D. Singh & Assoc.

Respondant Advocate

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/87/2017( Date of Filing : 03 Feb 2017 )(Arisen out of Order Dated 04/08/2016 in Case No. CC/147/2016 of District Nabarangapur)1. Amazon Seller Service Pvt. Ltd.Having its registered office at Bri...

Case Number: 87

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Date of Filing: 03-02-2017

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Date of Upload: 20-12-2022

Orissa

M/s Amazon Seller Service Pvt Ltd V/S Debi Prasad Kanungo

Amazon   Amazon  

Court Name: Cuttak

Appelant Advocate S K Kanungo & associates

Respondant Advocate J Saini & associates

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK. C.C.No.47/2020Debi Prasad Kanungo,S/o:Late Babaji Charan Sahoo,At:Royal Towers, 2nd Floor ,Link Road Square,HDFC Life Insurance,PO/PS:Madhupatna,Town/Dist:Cuttack. ... Complainant. Vrs. M/s. Amazon Seller...

Case Number: 47

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Date of Filing: 24-06-2020

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Date of Upload: 16-07-2022

Haryana

Amazon Seller India Private Limited and Other V/S Krishan Kumar

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Sh. Prafulla Rocky

Respondant Advocate

Case Number: 720

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Date of Filing: 18-11-2019

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Date of Upload: 12-07-2022

Uttar Pradesh

AMAZON INDIA V/S HARENDER SINGH

Amazon   Amazon  

Court Name: Mathura

Appelant Advocate

Respondant Advocate

Case Number: 27

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Date of Filing: 04-02-2022

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Date of Upload: 06-07-2022

Haryana

AMAZON RETAIL INDIA PRIVATE LIMITED V/S Nitesh Kumar

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 580

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Date of Filing: 02-09-2021

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Date of Upload: 12-07-2022

Himachal Pradesh

AMAZON V/S ARCHANA BISWAS

Amazon   Amazon  

Court Name: Solan

Appelant Advocate Complainant in Person

Respondant Advocate

Case Number: 26

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Date of Filing: 08-10-2021

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Date of Upload: 11-07-2022

Karnataka

Amazon CEO, V/S Atul Agarwal

Amazon   Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate

Respondant Advocate

Case Number: 1263

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Date of Filing: 03-08-2019

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Date of Upload: 11-07-2022

Madhya Pradesh

Amazon online V/S shyam nema

Amazon   Amazon  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 13

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Date of Filing: 07-01-2020

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Date of Upload: 05-08-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.