Amazon
Amazon Customer Care
Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010
Email ID: N/A
Phone No: N/A
Website : www.amazon.in
Latest Judgments
Total 1735 Consumer Court Cases Against Amazon.
AMAZON INDIA PVT LTD V/S SANKAR CHOWDHURY
Court Name: Kolkata-III(South)
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSIONKOLKATA UNIT-III(South),West Bengal18, Judges Court Road, Kolkata 700027Complaint Case No. CC/471/2022( Date of Filing : 02 Aug 2022 )1. SANKAR CHOWDHURY631, M G Road, Purbasan, Kol-63, P.S. Haridevpur............Complainant(s)Versus1...
Case Number: 471
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Date of Filing: 02-08-2022
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Date of Upload: 22-10-2024
AMAZON RETAIL INDIA PVT LTD DELHI ETC V/S GOURAV KHATRI
Court Name: Jaisalmer
Appelant Advocate SELF
Respondant Advocate VIPIN VYAS, FABBA RAM
Case Number: 6
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Date of Filing: 11-01-2024
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Date of Upload: 22-10-2024
Amazon Seller Services Private Limited., V/S Ashwani Gupta
Court Name: Bangalore 1st & Rural Additional
Appelant Advocate Lavanya Udupi
Respondant Advocate
Case Number: 183
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Date of Filing: 13-05-2024
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Date of Upload: 25-10-2024
AMAZON INDIA PVT LTD V/S KANKITA CHOWDHURY
Court Name: Kolkata-III(South)
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSIONKOLKATA UNIT-III(South),West Bengal18, Judges Court Road, Kolkata 700027Complaint Case No. CC/472/2022( Date of Filing : 02 Aug 2022 )1. KANKITA CHOWDHURY631, M G Road, Purbasan, Kol-63, P.S. Haridevpur............Complainant(s)Versus...
Case Number: 472
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Date of Filing: 02-08-2022
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Date of Upload: 22-10-2024
Amazon Seller Services V/S Sandeep Kumar
Court Name: Jhunjhunun
Appelant Advocate Amjad Ali
Respondant Advocate Subhash Sharma
Case Number: 244
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Date of Filing: 08-09-2023
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Date of Upload: 22-10-2024
AMAZON SELLER SERVICE PRIVATE LIMITED V/S VIKAS JYOTISHI
Court Name: Jabalpur-II
Appelant Advocate ASHISH SHRIVASTAVA
Respondant Advocate
Case Number: 62
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Date of Filing: 14-08-2024
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Date of Upload: 21-10-2024
Case Number: 19
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Date of Filing: 05-12-2019
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Date of Upload: 22-10-2024
AMAZON INDIA PVT LTD V/S LAKSHAY RAI
Court Name: Gautam Buddha Nagar
Appelant Advocate
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/657/2024( Date of Filing : 18 Aug 2024 )1. LAKSHAY RAIKM-04/1408,JAYPEE GREENS KOSMOS, SECTOR 134, UTTARPRADESH- 201304GAUTAM BUDDHA NAGARUTTAR PRADESH..............
Case Number: 657
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Date of Filing: 18-08-2024
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Date of Upload: 19-10-2024
AMAZON DEVELOPEMENT CENTER INDIA PVT. LTD. AND 4 OTHERS V/S ANUJ KUMAR S/O RAMESH CHANDRA
Court Name: Shahjahanpur
Appelant Advocate V K SINGH
Respondant Advocate
Case Number: 115
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Date of Filing: 27-04-2017
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Date of Upload: 19-10-2024
Amazon Retail India Private Limited and others V/S Purushottam
Court Name: Jehanabad
Appelant Advocate Advt. Prakash Chand
Respondant Advocate
Complainant absent.From perusal of the record it is crystal clear that the complainant is not the consumer with in the definition of section-2 (VII) of the consumer protection Act, 2019. Hence, it is dismissed....
Case Number: 74
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Date of Filing: 25-09-2024
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Date of Upload: 23-10-2024
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Common FAQ
Question : Am I eligible to file case against Amazon in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Amazon ?
Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.