Address: Bharti Telemedia Limited Plot No 16,Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India.
Email ID: customercare@airtel.com
Phone No: 121
Website : https://www.airtel.in/
Court Name: DF-II
Appelant Advocate In Person
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:417 of 2017Date of Institution:22.05.2017Date of Decision:07.09.2017Lt.Col Inderjit Singh (Retd.) s/o Late Sh.Harnam Singh, 572, Sector 16-D, Chandigarh. …..ComplainantVersus1] The M...
Case Number: 417
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Date of Filing: 22-05-2017
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Date of Upload: 10-10-2017
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: DELHI(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 31.08.2017First Appeal- 116/2015(Arising out of the order dated 22.08.2014 passed by the District Forum, VII, South West, New Delhi in complaint case No. 246/13) In t...
Case Number: 116
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Date of Filing: 04-03-2015
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Date of Upload: 15-09-2017
Court Name: Bellary
Appelant Advocate S Parashuramangouda
Respondant Advocate
Case Number: 114
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Date of Filing: 21-07-2017
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Date of Upload: 01-09-2017
Court Name: Ratlam
Appelant Advocate Self
Respondant Advocate Absent
Case Number: 17
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Date of Filing: 02-03-2017
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Date of Upload: 01-09-2017
Court Name: StateCommission
Appelant Advocate Shiv
Respondant Advocate -
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2013/2859(Arisen out of Order Dated in Case No. of District )1. M/S Bharti AirtelShahjahanpur...........Appellant(s)Versus1. Ramanand SrivastavaSh...
Case Number: 2013
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Date of Filing: 19-12-2013
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Date of Upload: 28-11-2017
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/7521. MINU GEORGEKARIATH HOUSE,22/1532 C3,A.K GOVINDAN ROAD,FORT KOCHI,...........Complainant(s)Versus1. THE ZONAL MANAGER,BHARATI AIRTEL LTDBHARATI AIRTEL LTD,S.A ROAD KADAVANTHRA,COCHIN-682020...........
Case Number: 15
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Date of Filing: 13-11-2015
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Date of Upload: 21-10-2017
Court Name: StateCommission
Appelant Advocate Mr. U. S. Borgohain
Respondant Advocate Ms. P. Rai Baruah
BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/124/2016InFirst Appeal No. A/83/20161. Sri Sib Kumar Sarma, M/s Bharti Airtel LimitedBharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase-II, New Delhi-1100702. Circle Off...
Case Number: 124
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Date of Filing: 16-12-2016
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Date of Upload: 08-11-2017
Court Name: StateCommission
Appelant Advocate Mr. U. S. Borgohain
Respondant Advocate Ms. P. Rai Baruah
BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIFirst Appeal No. A/83/2016(Arisen out of Order Dated in Case No. of District )1. Sri Sib Kumar Sarma, M/s Bharti Airtel LimitedBharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase-II, New Delhi-1100702. C...
Case Number: 83
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Date of Filing: 16-12-2016
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Date of Upload: 08-11-2017
Court Name: Kamrup
Appelant Advocate Mr Abhijit Baruah
Respondant Advocate Mr Alakesh Baruah
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/101/2013( Date of Filing : 09 Oct 2013 )1. Sri Benudhar GogoiS/O- Late P.N.Gogoi,R/O- radha Kunj Apartment,Flat No-5, Lakhi Nagar,Near Punjab National Bank,Zoo Road,Guwahati-781005...........Complainan...
Case Number: 101
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Date of Filing: 09-10-2013
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Date of Upload: 30-05-2020
Court Name: Hisar
Appelant Advocate In Person
Respondant Advocate Ex parte
Case Number: 210
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Date of Filing: 04-07-2017
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Date of Upload: 16-10-2017
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Question : Am I eligible to file case against Airtel in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Airtel ?
Answer : A complaint may be made against Airtel under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.