Act Fibernet
Latest Judgments
Total 9 Consumer Court Cases Against Act Fibernet.
ACT Fibernet Services ,Rep by its Manager V/S Dr Y Prabhanjan Kumar
Court Name: Rangareddi
Appelant Advocate Pip
Respondant Advocate M/s. King & Partridge Advocates - Ops 1 & 2
Case Number: 439
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Date of Filing: 11-09-2023
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Date of Upload: 07-12-2024
ACT Fibernet (Atria Convergence Technologies Pvt Ltd) V/S Ravikiran C
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Case Number: 240
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Date of Filing: 29-08-2023
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Date of Upload: 21-11-2024
The Branch incharge ACT Fibernet V/S D.S.V. Manikyala Rao
Court Name: West Godavari
Appelant Advocate TVV
Respondant Advocate KRKR
Case Number: 41
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Date of Filing: 15-09-2021
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Date of Upload: 06-02-2023
Act Fibernet V/S Mukesh Sanghi
Court Name: Hyderabad-III
Appelant Advocate Mr. K. Sridhar
Respondant Advocate Mr. K. Raghavendra Rao
Case Number: 439
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Date of Filing: 12-11-2018
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Date of Upload: 03-02-2021
ACT Fibernet ATRIA Convergence, V/S Ajay Kumar,
Court Name: Bangalore 2nd Additional
Appelant Advocate
Respondant Advocate
Case Number: 1643
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Date of Filing: 04-10-2018
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Date of Upload: 13-07-2020
ACT Fibernet V/S Wing Commander B.V.Arun Kumar (Retd.,)
Court Name: Bangalore 4th Additional
Appelant Advocate Inperson
Respondant Advocate
Complaint filed on: 02.03.2018 Disposed on: 10.10.2018BEFORE THE IV ADDL DISTRICTCONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.347/2018DATED THIS THE 10th OCTOBER OF 2018PRESENTSRI.S.L...
Case Number: 347
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Date of Filing: 02-03-2018
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Date of Upload: 12-10-2018
Act Fibernet Pvt Ltd,Rep by its Manager V/S C.Vasantha Bhanu
Court Name: Rangareddi
Appelant Advocate A.M.Rao
Respondant Advocate
Case Number: 205
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Date of Filing: 26-07-2016
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Date of Upload: 17-09-2018
ACT FIBERNET V/S Talwinder G.S.
Court Name: Bangalore 4th Additional
Appelant Advocate
Respondant Advocate
Complaint filed on: 03.01.2015 Disposed on: 17.04.2018BEFORE THE IV ADDL DISTRICTCONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.10/2015DATED THIS THE 17th APRIL OF 2018PRESENTSRI.S.L.PA...
Case Number: 15
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Date of Filing: 09-01-2015
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Date of Upload: 19-04-2018
ACT Fibernet (Act Broadband) V/S K.K.N.Sai Kiran Kumar
Court Name: Krishna at Vijaywada
Appelant Advocate K.Rajasekhar
Respondant Advocate K.Jayaram
Case Number: 107
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Date of Filing: 22-07-2016
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Date of Upload: 19-01-2017
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Common FAQ
Question : Am I eligible to file case against Act Fibernet in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Act Fibernet ?
Answer : A complaint may be made against Act Fibernet under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Act Fibernet
Step 1
Contact the Customer Care: If you are not satisfied with the connection or not getting proper broadband speed, first contact Act Fibernet customer care on the below number or send message on Whatsapp. Mention your customer ID and ask them to resolve the problem as early as possible.
Whatsapp : +91 - 99459 99459Call centre : 9121212121, 7288999999
Toll free number : 1800 1022 836
EMAIL : Icon helpdesk@actcorp.in
TIMING : Icon 07:30 AM to 12:00 AM (All Days of the week)
Step 2
Contact Nodal Officer
NAME : Ms. Kavita NathEMAIL : Nodalofficer@actcorp.in
TIMING : 9:30 a.m. to 6:30 p.m. (Monday to Friday)
Step 3
Contact Appellate Authority
NAME : Mr. Anand GS / Mr. Suresh BabuEMAIL : appellate.authority@actcorp.in
TIMING : 9:30 a.m. to 06:30 p.m. (Monday to Friday)
Step 4
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Act Fibernet.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.