Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 129 Consumer Court Cases Against Acer.
Acer Indaia V/S Deepak.
Court Name: Bhiwani
Appelant Advocate R.N Rohilla
Respondant Advocate
Heading1Heading2Execution Application No. EA/41/2019( Date of Filing : 12 Jun 2019 )InComplaint Case No. CC/272/20151. Deepak.Son of Dinesh Kumar vpo H.No 560 Gali no 1 Bharat Nagar Bhiwani...........Appellant(s)Versus1. Acer IndaiaHindustan Computer Indra Colony Bhiwani............
Case Number: 41
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Date of Filing: 12-06-2019
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Date of Upload: 28-08-2019
ACER INDIA PRIVATE LIMITED V/S PREETI GUPTA
Court Name: North
Appelant Advocate SACHIN BANSAL & ASSOCIATES
Respondant Advocate
Case Number: 249
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Date of Filing: 15-11-2017
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Date of Upload: 25-07-2019
Acer India Private Limited V/S Tarnpreet Singh Gill
Court Name: DF-II
Appelant Advocate H.S. Ghuman Adv.
Respondant Advocate
The counsel for the complainant has appended a note on the complaint that he withdraws the same with liberty to file a fresh one with better particulars. In view of the above, this complaint is dismissed as withdrawn. However, the complainant would be at liberty to file a fresh c...
Case Number: 32
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Date of Filing: 18-01-2019
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Date of Upload: 24-01-2019
ACER INDIA P.V.T. LTD V/S HEMCHAND GUPTA
Court Name: Dhaulpur
Appelant Advocate S.P.K
Respondant Advocate SURENDRA SHARMA
Case Number: 333
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Date of Filing: 24-09-2018
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Date of Upload: 10-12-2018
sanjeev sharma and another V/S Acer india pvt.ltd
Court Name: StateCommission
Appelant Advocate Dixit Garg
Respondant Advocate
Case Number: 65
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Date of Filing: 01-11-2018
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Date of Upload: 13-11-2018
01. Acer Motors V/S Akash Sharma s/o Bajarang Sharma
Court Name: Adilabad
Appelant Advocate MR.MD.ALEEMUDDIN
Respondant Advocate MR.G.RAJA REDDY
Case Number: 35
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Date of Filing: 16-05-2014
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Date of Upload: 23-11-2018
M/s. Acer India Pvt.Ltd, Embassy Heights, 6th Floor, V/S Sri. Nikhil Badrinath Rao, S/o Sri. K.V. Balachandra Rao,
Court Name: Bangalore 4th Additional
Appelant Advocate Shobha S.G,
Respondant Advocate
Complaint filed on: 18.12.2015 Disposed on: 27.06.2018BEFORE THE IV ADDL DISTRICTCONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.2056/2015DATED THIS THE 27th JUNE OF 2018PRESENTSRI.S.L.P...
Case Number: 15
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Date of Filing: 18-12-2015
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Date of Upload: 04-07-2018
The Chairman, Acer Asia Pacific Malaysia., V/S Mr.Dinesh Prabhu
Court Name: Udupi
Appelant Advocate Sri.P Raghavendra Rao,
Respondant Advocate
Case Number: 29
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Date of Filing: 02-05-2017
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Date of Upload: 04-04-2018
M/s ACER India pvt ltd. V/S D.P. Verma
Court Name: Patiala
Appelant Advocate Inperson
Respondant Advocate
District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/17/39( Date of Filing : 07 Feb 2017 )1. D.P. Verma aged 45 yrs s/o Late Sh O P Verma r./o 143 new Mehar singh colony Patiala 147001Paialapunjab...........Complainant(s)Versus1. M/s ACER India pvt ltd.t...
Case Number: 17
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Date of Filing: 07-02-2017
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Date of Upload: 05-07-2018
ACER INDIA V/S SATISH KR.
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT DelhiCONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer complaint no. 258 /2013 Date of Institution 26/03/2013 Order Reserved on 19/02/2018 Date of Order 20/02/2018 In matter ofMr. Satish Kumar...
Case Number: 258
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Date of Filing: 26-03-2013
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Date of Upload: 01-03-2018
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433