Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 129 Consumer Court Cases Against Acer.
M/s. ACER INDIA (PRIVATE) LTD. V/S Sri. Raju Singit S/o. Sri. Gururaj Singit,
Court Name: Bangalore 3rd Additional
Appelant Advocate Diwakar and Srinivasan
Respondant Advocate
Case Number: 255
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Date of Filing: 16-03-2021
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Date of Upload: 24-06-2021
Vipin Chawla V/S Acer India Pvt. Ltd.
Court Name: StateCommission
Appelant Advocate Shaveta Sanghi Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:32 of 2021Date of Institution:05.04.2021Date of Decision:05.05.2021Acer India Private Limited, Embassy Heights, 6th Floor, No.13, Magrath Road, Bangolre-560025 through its Managing Director. ... Appellant/opp...
Case Number: 32
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Date of Filing: 05-04-2021
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Date of Upload: 13-05-2021
M/s Acer India Private Limited V/S Vipin Chawla
Court Name: DF-I
Appelant Advocate Adv. Devinder Kumar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/392/2020Date of Institution:21/09/2020Date of Decision:19/02/2021Vipin Chawla son of Sh. Gurmukh Das Chawla, resident of House No.499, (Ground Floor), CHB MIG Red Flats, Sector 61, Chandiga...
Case Number: 392
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Date of Filing: 24-09-2020
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Date of Upload: 22-02-2021
ACER India Pvt.Ltd., V/S Anoop Jacob
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/244/2019( Date of Filing : 28 Oct 2019 )1. Anoop JacobNTTF,PB No.1,Nettur Post,Thalassery,Kannur-670105............Complainant(s)Versus1. ACER India Pvt.Ltd.,S-513,Monlash Business Centre,Crecens Tower,NH 47,Chan...
Case Number: 244
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Date of Filing: 28-10-2019
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Date of Upload: 15-02-2021
ACER INDIA PVT.LTD. V/S NAVEEN CHANDRA BHAGAT
Court Name: Gautam Buddha Nagar
Appelant Advocate NARESH KUMAR
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER FORUMGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Miscellaneous Application No. MA/238/2020( Date of Filing : 23 Nov 2020 )In1. NAVEEN CHANDRA BHAGATA-3/005, PURVANCHAL HYTES, SECTOR JITA Ist, GREATER NOIDA, ...........Appellant(s)Versus1....
Case Number: 238
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Date of Filing: 23-11-2020
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Date of Upload: 27-11-2020
Acer India Pvt. Ltd. V/S Vinod Singh
Court Name: Varanasi
Appelant Advocate A. Wahi
Respondant Advocate
Case Number: 15
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Date of Filing: 31-01-2018
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Date of Upload: 23-09-2020
Case Number: 364
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Date of Filing: 12-05-2008
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Date of Upload: 20-03-2020
M/s ACER India Private Limited V/S Dr. Ajay Gupta
Court Name: Karnal
Appelant Advocate Vishal Goel
Respondant Advocate Akhil Bhasin
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No. 11 of 2019 Date of instt.03.01.2019 Date of Decision 06.02.2020Dr. Ajay Gupta son of Shri Ravi Kumar, House no.358, Sector 13 Ext. Urban Estate, Karnal. …….Complainant. Versus1. M/s ...
Case Number: 11
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Date of Filing: 03-01-2019
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Date of Upload: 11-02-2020
Acer India Private Ltd. V/S Bharat Texttile Printery The Partner Of Bharatbhai Liladhar Shanischara
Court Name: Rajkot Addl
Appelant Advocate R B Makvana
Respondant Advocate
Case Number: 19
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Date of Filing: 21-10-2019
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Date of Upload: 04-01-2020
Acer India Pvt. Ltd. V/S Sanjeev Sharma
Court Name: Jalandhar
Appelant Advocate Manish Mahajan
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/172/2018( Date of Filing : 20 Apr 2018 )1. Sanjeev SharmaS/o Sh. Sham Lal R/o 215/1, Hargobind Nagar, Near Reru Pind Jalandh...
Case Number: 172
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Date of Filing: 20-04-2018
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Date of Upload: 16-12-2019
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433