Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 129 Consumer Court Cases Against Acer.
ACER Sysnet Global Technology V/S BABULAL DEVDA
Court Name: Indore-II
Appelant Advocate
Respondant Advocate
Case Number: 36
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Date of Filing: 22-12-2021
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Date of Upload: 25-01-2023
Mr. Atul Joshi, Acer V/S Ms Vanita Deepak Nehere
Court Name: Additional DCF, Pune
Appelant Advocate
Respondant Advocate
Case Number: 0
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Date of Filing: 09-09-2021
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Date of Upload: 12-05-2022
ACER INDIA V/S BAJENDRA KUMAR
Court Name: Lucknow-I
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/939/2019( Date of Filing : 09 Sep 2019 )1. BAJENDRA KUMAR1560 pant nagar colony khurram nagar LUCKNOW...........Complainant(s)Versus1. ACER INDIAfloor no-13 magrath road banglore karnatak ............Opp.Party(s) BEFORE:HON'BLE MR. Neelkuntha...
Case Number: 939
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Date of Filing: 09-09-2019
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Date of Upload: 14-06-2022
Acer India Pvt. Ltd. & Anr. V/S Sh. Suresh Kumar.
Court Name: StateCommission
Appelant Advocate Ms. Vandana.
Respondant Advocate Mr. Kartik Kumar.
Case Number: 94
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Date of Filing: 31-12-2021
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Date of Upload: 11-05-2022
ACER INDIA DIA PRIVATED LIMITED V/S AMAN JAIN
Court Name: Bhind
Appelant Advocate MUKESH JAIN
Respondant Advocate
Case Number: 17
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Date of Filing: 14-02-2020
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Date of Upload: 30-03-2022
Case Number: 110
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Date of Filing: 24-03-2022
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Date of Upload: 29-03-2022
ACER INDIA PVT.LTD. V/S ASHOK KUMAR SINHA
Court Name: North West
Appelant Advocate
Respondant Advocate
Case Number: 925
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Date of Filing: 09-09-2016
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Date of Upload: 28-02-2022
M/s Acer India Pvt. Ltd. V/S Mr. Amit Kumar Sharma
Court Name: DF-I
Appelant Advocate Ajay Sharma
Respondant Advocate
Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 88 OF 2021Amit Kumar Sharma Vs M/s Acer India Pvt. Ltd. & ors. BEFORE: RAJAN DEWAN, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER RA...
Case Number: 88
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Date of Filing: 09-02-2021
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Date of Upload: 14-12-2021
Acer India Private Limited., V/S Sri. Srinivas Magalapalli
Court Name: Bangalore 2nd Additional
Appelant Advocate P.Nishan Unni
Respondant Advocate
Case Number: 1676
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Date of Filing: 28-10-2019
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Date of Upload: 25-08-2021
M/s Acer India Private Limited V/S Vipin Chawla
Court Name: DF-I
Appelant Advocate Devinder Kumar
Respondant Advocate
District Consumer Disputes Redressal Commission-I, U.T., Chandigarh Execution Application No. 25 of 2021in CC/392/2020Vipin Chawla Vs M/s Acer India Private Limited BEFORE: RAJAN DEWAN, PRESIDENT SURJEET KAUR, MEMBERPRESENT: Sh.Devinder Kumar, Counsel for Complainant.Dated : 26th...
Case Number: 25
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Date of Filing: 30-03-2021
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Date of Upload: 27-07-2021
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433