Acer

Acer Customer Care

Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025

Email ID: ail.easycare@acer.com

Phone No: 1860-120-2019

Website : https://www.acer.com/

Latest Judgments

Total 129 Consumer Court Cases Against Acer.

Kerala

Acer India Private Limited V/S Thej Ratheesh

Acer  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/169/2022( Date of Filing : 01 Jul 2022 )1. Thej RatheeshS/o Ratheesh Babu,Sahadev Dale,Ondanparamb,P.O.Civil Station,Kannur-670002............Complainant(s)Versus1. Acer India Private LimitedEmbassy Heights,6th F...

Case Number: 169

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Date of Filing: 01-07-2022

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Date of Upload: 22-10-2022

Telangana

Acer Motors,Rep by its Manager V/S T Shyam Sunder Reddy

Acer   Shyam Sunder  

Court Name: Rangareddi

Appelant Advocate K Reddy

Respondant Advocate Gopi Rajesh & Associates

Case Number: 291

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Date of Filing: 31-10-2018

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Date of Upload: 07-11-2022

Maharashtra

MR. HARISH KUMAR KOHLI, BEING DIRECTOR OF M/S. ACER INDIA PVT. LTD. V/S HEMANGI SANDEEP KHARADE

Acer  

Court Name: Raigad

Appelant Advocate ANITA D JOSHI

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM RAIGAD - ALIBAGCOLLECTOR OFFICE BUILDING, SECOND FLOOR, NEAR HIRAKOTH TALAVTAL. ALIBAG, DIST. RAIGADComplaint Case No. CC/22/121( Date of Filing : 03 Mar 2022 )1. HEMANGI SANDEEP KHARADE205, SUNNY ORCHID HEIGHTS, PLOT NO. 145, SECTOR 23,...

Case Number: 22

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Date of Filing: 03-03-2022

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Date of Upload: 30-09-2022

Uttar Pradesh

Acer India Pvt Ltd V/S J.P.Singh

Acer  

Court Name: StateCommission

Appelant Advocate Atamjeet Singh

Respondant Advocate Mohd Amir Zia

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/684/2015( Date of Filing : 10 Apr 2015 )(Arisen out of Order Dated 17/03/2015 in Case No. C/21/2013 of District Bareilly-I)1. J.P.Singh Niwasi 35/...

Case Number: 684

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Date of Filing: 10-04-2015

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Date of Upload: 13-09-2022

Haryana

Acer India V/S Dharamvir Yadav

Acer  

Court Name: Hisar

Appelant Advocate Santosh Dharam Dev Yadav

Respondant Advocate Sh. Rahul Sidher

Case Number: 995

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Date of Filing: 01-10-2019

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Date of Upload: 29-09-2022

Himachal Pradesh

Acer India V/S Tarun Parmar

Acer  

Court Name: Kangra

Appelant Advocate Complainant in Person

Respondant Advocate

Case Number: 145

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Date of Filing: 04-03-2022

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Date of Upload: 29-08-2022

Maharashtra

ACER INDIA PRIVATE LIMITED V/S MAHESH SHIVDAS HANGE

Acer  

Court Name: Beed

Appelant Advocate Self

Respondant Advocate

Case Number: 223

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Date of Filing: 16-11-2021

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Date of Upload: 06-10-2022

Uttarakhand

Acer India Pvt Ltd and Others V/S Shri Bimandra Bhatt

Acer  

Court Name: Nainital

Appelant Advocate Shri Sanday Suyal

Respondant Advocate

Case Number: 72

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Date of Filing: 29-12-2021

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Date of Upload: 25-08-2022

Uttar Pradesh

ACER INDIA PVT LTD V/S ALKA GUPTA

Acer  

Court Name: Lucknow-II

Appelant Advocate

Respondant Advocate

Case Number: 797

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Date of Filing: 18-10-2016

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Date of Upload: 30-07-2022

Tamil Nadu

Authorized Officer Manager Acer India Private ltd and Three others V/S R.Vel Murugan

Acer  

Court Name: Madurai

Appelant Advocate K.Perumalasamy

Respondant Advocate

Case Number: 68

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Date of Filing: 28-04-2021

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Date of Upload: 11-07-2022

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Common FAQ

Question : Am I eligible to file case against Acer in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Acer ?

Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

To know Acer Service Center, Contact Acer at:

E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400

Customer Support

Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535

New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800

Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000

Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200

Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400

Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433