Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 129 Consumer Court Cases Against Acer.
ACER Sysnet Global Technology V/S BABULAL DEVDA
Court Name: Indore-II
Appelant Advocate
Respondant Advocate
Case Number: 36
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Date of Filing: 22-12-2021
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Date of Upload: 01-02-2023
ACER INDIA(PVT) LTD. V/S AJAY K.KHANDERIA
Court Name: Ahmedabad Addl
Appelant Advocate SELF
Respondant Advocate M. K. SEJWANI
Case Number: 20
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Date of Filing: 18-08-2020
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Date of Upload: 19-01-2023
M/S Acer India (Pvt) Limited and Other V/S Vandana Mehta
Court Name: Gurgaon
Appelant Advocate Sh. Yogesh Bhardwaj
Respondant Advocate
Case Number: 187
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Date of Filing: 05-03-2021
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Date of Upload: 06-01-2023
ACER INDIA PVT LTD. V/S ATHUL RAJENDRAN
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/21/18( Date of Filing : 07 Jan 2021 )1. ATHUL RAJENDRANAMRUT VIHAR, PARAPALLIL ROAD, PRRA-311, THIRUVANKULAM P.O, THRIPUNITHURA, ERNAKULAM............Complainant(s)Versus1. ACER INDIA PVT LTD.EMBASSY HEIGH...
Case Number: 21
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Date of Filing: 07-01-2021
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Date of Upload: 26-12-2022
Acer India Private Limited V/S Suresh kumar.P
Court Name: Palakkad
Appelant Advocate K.R. Santhoshkumar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/61/2022( Date of Filing : 08 Apr 2022 )1. Suresh kumar.PS/o Narayanan Nair, Palakizhi House, Kallippadam Post, Shornur-2 Ottapalam Taluk, Pal...
Case Number: 61
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Date of Filing: 08-04-2022
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Date of Upload: 03-01-2023
ACER INDIA LTD V/S ABHISHEK BANSAL
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II UDYOG SADAN C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/332/2014( Date of Filing : 26 Aug 2014 )1. ABHISHEK BANSAL4025 SECTOR B PKT 5 AND 6 VASANT KUNJ NEW DELHI ...........Complainan...
Case Number: 332
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Date of Filing: 26-08-2014
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Date of Upload: 06-12-2022
M/s. Acer Motors Ltd., V/S P.Pratap Choudary
Court Name: StateCommission
Appelant Advocate M/s. V. Gouri Sankara Rao
Respondant Advocate
Case Number: 203
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Date of Filing: 22-03-2011
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Date of Upload: 04-12-2022
M/S Acer india Pvt. Ltd. & Others V/S Sunil Kumar Gautam
Court Name: Barabanki
Appelant Advocate Self
Respondant Advocate
File presented in Lok Adalat. Both parties agreed to compromise via application dated 20/09/2022. In this situation compromise application is accepted. Compromise will be the part of order. Consign file to office records....
Case Number: 194
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Date of Filing: 02-11-2019
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Date of Upload: 15-11-2022
Acer Financial Services, Gouri Shankar, M.D. V/S Sushma sharma
Court Name: Kota
Appelant Advocate Kailash bamniya
Respondant Advocate Harendra kumar
Case Number: 78
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Date of Filing: 23-01-2017
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Date of Upload: 02-11-2022
ACER INDIA (PVT.) LTD. V/S SAHAB SINGH
Court Name: North
Appelant Advocate
Respondant Advocate Anurag Bhardwaj
Case Number: 106
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Date of Filing: 11-11-2020
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Date of Upload: 28-11-2022
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433