Acer

Acer Customer Care

Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025

Email ID: ail.easycare@acer.com

Phone No: 1860-120-2019

Website : https://www.acer.com/

Latest Judgments

Total 129 Consumer Court Cases Against Acer.

Punjab

ACER India (pvt.) Ltd. V/S Kamla devi wife of Late Sh.Jagan nath

Acer  

Court Name: Bhatinda

Appelant Advocate In person.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,BATHINDA (PUNJAB)DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D,Civil station,Near SSP Residence,BATHINDA-151001.Complaint Case No. CC/11/60 1. Kamla devi wife of Late Sh.Jagan nath#21238,power House road street no.1, Bath...

Case Number: 11

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Date of Filing: 01-02-2011

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Date of Upload: 30-11--0001

Chandigarh

Acer India V/S M/s Udesh Furniture

Acer   Furniture  

Court Name: DF-I

Appelant Advocate Raman K.Sharma

Respondant Advocate Vishal Sodhi

CHANDIGARH DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IPlot No. 5-B, Sector 19-B, Madhya marg, Chandigarh - 160019CRIMINAL PETITION NO. 48 of 2010 1. M/s Udesh FurnitureShop No. 236 Sector-34/C Chandigarh Through its Proprietor Sh. Sewa Singh Rawat ...........Appellant(s)Vs.1. Ac...

Case Number: 48

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Date of Filing: 17-03-2010

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Date of Upload: 30-11--0001

NCDRC

M/S. UDESH FURNITURE & ORS. V/S M/S. ACER INDIA PVT. LTD.

Acer   Furniture  

Court Name: NCDRC

Appelant Advocate MR. RAKESH MUKHIJA

Respondant Advocate MR. RAMAN K. SHARMA

Date of Filing: 18 Mar 2010 NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. No. RP/1130/2010(Against the Order dated 14/01/2010 in Appeal No. 397/2009 of the State Commission Chandigarh) 1. M/S. ACER INDIA PVT. LTD.Embassy Heights 6th Floor, 13, Marg...

Case Number: 1130

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Date of Filing: 18-03-2010

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Date of Upload: 28-04-2010

NCDRC

KAREEMA BEGUM V/S ACER MOTORS

Acer  

Court Name: NCDRC

Appelant Advocate M/S. UDWADIA UDESHI & CO.

Respondant Advocate

Date of Filing: 17 Jul 2009 NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. No. RP/2561/2009(Against the Order dated 09/06/2009 in Appeal No. 456/2009 of the State Commission Andhra Pradesh) 1. ACER MOTORSAuthorised Maruti Dealers . A-1. Mothi Valley...

Case Number: 2561

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Date of Filing: 17-07-2009

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Date of Upload: 30-11--0001

Karnataka

Acer india (pvt) ltd V/S Balan G

Acer  

Court Name: Bangalore Urban

Appelant Advocate in person

Respondant Advocate

BANGALORE URBAN DISTRICT CONSUMER DISPUTES REDRESSLAL FORUM, BANGALORE, KARNATAKA STATE.Bangalore Urban District Consumer Disputes Redressal Forum, Cauvery Bhavan, 8th Floor, BWSSB Bldg., K. G. Rd., Bangalore-09.consumer case(CC) No. CC/1424/08 Balan G ...........Appellant(s)Vs....

Case Number: 1424

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Date of Filing: 26-06-2008

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Date of Upload: 30-11--0001

Andhra Pradesh

M/s Acer Motors V/S Mr. Naidu Prakash

Acer  

Court Name: StateCommission

Appelant Advocate Mr. Anil Kumar Kohil

Respondant Advocate Mr.A.P.Venu Gopal

...

Case Number: 300

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Date of Filing: 01-03-2006

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Date of Upload: 30-11--0001

Gujarat

ACER INDIA PVT.LTD. V/S AASHISH B. AASHRA

Acer  

Court Name: Ahmedabad Rural

Appelant Advocate R.P.TRIVEDI

Respondant Advocate A.D.TRIVEDI

Case Number: 7

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Date of Filing: 29-01-2007

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Date of Upload: 07-11-2020

Telangana

ACER Motors V/S S.M. Sreenivas

Acer  

Court Name: Hyderabad-III

Appelant Advocate M/s.P.Ramchander

Respondant Advocate

Case Number: 1022

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Date of Filing: 28-11-2005

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Date of Upload: 20-03-2019

Gujarat

ACER steels ltd. V/S Gudwant Rai M. Popat

Acer  

Court Name: Bhavnagar

Appelant Advocate

Respondant Advocate

Case Number: 99

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Date of Filing: 05-10-1999

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Date of Upload: 19-12-2019

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Common FAQ

Question : Am I eligible to file case against Acer in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Acer ?

Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

To know Acer Service Center, Contact Acer at:

E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400

Customer Support

Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535

New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800

Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000

Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200

Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400

Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433