Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 129 Consumer Court Cases Against Acer.
Case Number: 14
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Date of Filing: 30-09-2014
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Date of Upload: 10-12-2015
ACER care Centre V/S Jagdeep Singh
Court Name: Bhatinda
Appelant Advocate In person
Respondant Advocate
Complaint Case No. CC/14/1521. Jagdeep Singhson of Malkit singh r/o village Bhalaiana,tehsil GidderbahaMukatsar sahib...........Complainant(s)Versus1. ACER care CentreBibi wala road, Bathinda............Opp.Party(s) BEFORE:HON'BLE MRS. Sukhwinder Kaur PRESIDING MEMBERHON'BLE MR. ...
Case Number: 14
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Date of Filing: 17-02-2014
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Date of Upload: 30-11--0001
ACER INDIA PVT LTD. V/S MATHEW SEBASTIAN K
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/13/6041. MATHEW SEBASTIAN KKALAPURACKAL HOUSE, KILIANTHARA P.O, KANNUR DIST. -670706...........Complainant(s)Versus1. ACER INDIA PVT LTD.XXX II/2611 A- 1st FLOOR, SIVANGARI, PJ ANTONY CROOS ROAD, PALARIVAT...
Case Number: 13
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Date of Filing: 27-08-2013
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Date of Upload: 30-11--0001
Case Number: 12
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Date of Filing: 25-07-2012
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Date of Upload: 27-07-2016
Acer India Pvt Ltd V/S Sri. J. Narayana Reddy Son of Jayarama Reddy Aged about 36 Years,
Court Name: Bangalore 4th Additional
Appelant Advocate T.M Srinivas
Respondant Advocate
BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/12/20251. Sri. J. Narayana Reddy Son of Jayarama Reddy Aged about 36 Years,Residing at No. 104, 9th Cross, Marut...
Case Number: 12
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Date of Filing: 05-10-2012
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Date of Upload: 30-11--0001
Acer India Pvt Ltd V/S J P Singh
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2013/1474(Arisen out of Order Dated in Case No. of District State Commission)1. J P Singh A BEFORE:HON'ABLE MR. Ashok Kumar Chaudhary PRESIDING ME...
Case Number: 2013
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Date of Filing: 03-07-2013
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Date of Upload: 30-11--0001
ACER INDIA PVT LTD AND OTHERS V/S CERS
Court Name: Ahmedabad Rural
Appelant Advocate
Respondant Advocate
Case Number: 13
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Date of Filing: 26-03-2013
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Date of Upload: 09-12-2021
1. M/s. Acer Motors Pvt. Ltd., Rep.By its MD Major P.T. Chowdary, Having its Regd. Office at Moti Va V/S Sri P. Rajendra Prasad, S/o. Sri P. Ramakotaiah Prasad Aged about 53 Years, Occ:Business, R/o. 4-105/4/A, Turkayamjal, Sagar Road, Hayat Nagar, Hyderabad, A.P.-500035.
Court Name: StateCommission
Appelant Advocate M/s. B.Pratap
Respondant Advocate 1.M/s.Shiran Seethne Baria - R1
FA No: 851 Of 2012(Arisen out of Order Dated 27/02/2012 in Case No. CC/358/2009 of District Hyderabad-I)1. Sri P. Rajendra Prasad, S/o. Sri P. Ramakotaiah Prasad Aged about 53 Years, Occ:Business, R/o. 4-105/4/A, Turkayamjal, Sagar Road, Hayat Nagar, Hyderabad, A.P.-500035..........
Case Number: 851
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Date of Filing: 10-07-2012
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Date of Upload: 30-11--0001
BASIL JUDE, M/S. ACER INDIA PVT. LTD. & ANR. V/S PRATAP RUDRADEVA GADIGI
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3425 OF 2012(Against the Order dated 23/05/2012 in Appeal No. 3422/2010 of the State Commission Karnataka)1. PRATAP RUDRADEVA GADIGIS/o Late Marishwamappa Gadigi R/o 47B Ward 20 Sanganakal Road,Gandhin...
Case Number: 3425
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Date of Filing: 11-09-2012
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Date of Upload: 02-11-2012
TECHNICAL SUPPORT MANAGER ACER INDIA LTD V/S HASAN KUTTY
Court Name: Pathanamthitta
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/12/1421. HASAN KUTTYSheeja Manzil, Chittar P.O, Panniyar-689663...........Complainant(s)Versus1. TECHNICAL SUPPORT MANAGER ACER INDIA LTDAcer India Pvt Ltd, Embassy Heights, 6th Floor,N0-3,Magrath Road,Banglore.2. ManagerKarunya IT Shoppe,Thumparayil Buildin...
Case Number: 12
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Date of Filing: 04-09-2012
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433