Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 129 Consumer Court Cases Against Acer.
Acer India Pvt Ltd V/S Vishal Singla
Court Name: Barnala
Appelant Advocate B.B.Menon
Respondant Advocate
Heading1Heading2Complaint Case No. CC/1461/20151. Vishal SinglaS/o Rajveer Singla R/o H.No. 64, Ward No.4, Bhadaur District BarnalaBarnalaPunjab...........Complainant(s)Versus1. Acer India Pvt Ltd1. Acer India Pvt Ltd ,No.17, 2nd floor Kailsh Enclave, Near Kailsh Colony Metro Sta...
Case Number: 1461
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Date of Filing: 23-11-2015
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Date of Upload: 30-03-2016
Acer India Pvt. Ltd. V/S Kapil Kedia
Court Name: Hyderabad
Appelant Advocate K. Venkateswarlu
Respondant Advocate C.V. Srinath
Case Number: 99
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Date of Filing: 30-01-2014
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Date of Upload: 04-05-2016
M/s Acer India Private Limited V/S Vivek Mattal S/o Rulia Ram Gupta
Court Name: Karnal
Appelant Advocate Rohit Gupta
Respondant Advocate Kuldeep Singh
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.31 of 2013 Date of instt.: 17.1.2013 Date of decision:11 .03.2016Vivek Mittal son of Sh.Rulia Ram Gupta Advocate, house no.10, Sector 14, Urban Estate, Karnal.. ……..Complainant. Vs.1. M/s Ac...
Case Number: 31
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Date of Filing: 22-01-2013
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Date of Upload: 25-03-2016
ACER INDIA PVT LTD V/S MUHAMMED UNAISE E.K
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION, KOZHIKODEComplaint Case No. CC/546/20151. MUHAMMED UNAISE E.KHIBATHULLA MANZIL, KODUVALLY 673572...........Complainant(s)Versus1. ACER INDIA PVT LTD'EMBASSY HEIGHTS', 6TH FLOOR, NO. 13, MAGRATH ROAD, BANGALORE 5600252. NORTECH GROUP...
Case Number: 546
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Date of Filing: 27-10-2015
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Date of Upload: 22-02-2016
Acer India pvt ltd V/S Ashok Bharti
Court Name: Bhatinda
Appelant Advocate S.M.Goyal
Respondant Advocate
Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D, Civil Station, Near SSP Residence,BATHINDA-151001PUNJABComplaint Case No. CC/15/1011. Ashok Bhartison of sh Banwari lal r/o near Dr.Mela Ram near SSdGirls college, Bathinda...........Complainant(s)Versus1....
Case Number: 15
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Date of Filing: 31-03-2015
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Date of Upload: 11-01-2016
Case Number: 279
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Date of Filing: 24-09-2014
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Date of Upload: 11-12-2015
ACER INDIA PVT LTD V/S NAGENDRA J SINGH
Court Name: StateCommission
Appelant Advocate BALRAM D JAIN
Respondant Advocate
Case Number: 15
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Date of Filing: 26-05-2015
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Date of Upload: 16-10-2015
Acer India P, ltd. V/S Sagarmal Bhankar
Court Name: Jaipur-IV
Appelant Advocate J.R. Choudhary & Other
Respondant Advocate Prakash Birla
Case Number: 418
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Date of Filing: 02-09-2011
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Date of Upload: 08-10-2015
Acer Service Centre V/S George Joseph
Court Name: Kottayam
Appelant Advocate Manu Tom Thomas
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/395/20141. George JosephKaringozhakkal Ezhacheri P.O. Vellilappalli VillageKottayamKerala...........Complainant(s)Versus1. Acer Service CentreNear Darsana Marbles Koikkal S.H. Mount P.O. Nagampadom KottayamK...
Case Number: 395
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Date of Filing: 10-12-2014
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Date of Upload: 11-09-2015
ACER INDIA PVT.LTD. V/S NAGENDRA J.SINGH
Court Name: Surat
Appelant Advocate MANISH MISRA
Respondant Advocate
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Case Number: 15
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Date of Filing: 04-05-2015
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Date of Upload: 26-05-2015
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433