Acer
Acer Customer Care
Address: Acer India Private Limited Embassy Heights 6th Floor, No.13, Magrath Road, Bangalore - 560025
Email ID: ail.easycare@acer.com
Phone No: 1860-120-2019
Website : https://www.acer.com/
Latest Judgments
Total 131 Consumer Court Cases Against Acer.
ACER TV INDIA SERVICE- INDKAL TECHNOLOGIES PVT LTD V/S A J JOSEPH
Court Name: Kasaragod
Appelant Advocate
Respondant Advocate
C.D.R.C. KasaragodKeralaComplaint Case No. CC/86/2024( Date of Filing : 17 Mar 2024 )1. A J JOSEPHEZHUTHUPURACKAL HOUSE CHITTARIKKAL PO KASARAGODKERALA...........Complainant(s)Versus1. ACER TV INDIA SERVICE- INDKAL TECHNOLOGIES PVT LTDINDKAL TECNOLOGIES PVT LTD 1142, 3RD FLOOR,6T...
Case Number: 86
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Date of Filing: 17-03-2024
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Date of Upload: 13-12-2024
Acer India Private Limited., V/S Vaishnavu.K
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/556/2024( Date of Filing : 02 Sep 2024 )1. Vaishnavu.KS/o Praseel.K.K,Korambeth House,Kodaparamba,P.O.Thana,Kannur-12...........Complainant(s)Versus1. Acer India Private Limited.,Embassy Heights,6th Floor,Kagarat...
Case Number: 556
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Date of Filing: 02-09-2024
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Date of Upload: 03-12-2024
Acer India Pvt Limited, V/S Srinivasa Prasad,G.P.
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Case Number: 313
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Date of Filing: 04-11-2023
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Date of Upload: 18-10-2024
Acer India Private Ltd. V/S Vivek Bumra
Court Name: Panipat
Appelant Advocate Sh. Sanjay Ladwal
Respondant Advocate
Case Number: 205
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Date of Filing: 15-07-2022
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Date of Upload: 16-10-2024
ACER INDIA PVT LTD V/S SUNISHA P
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/610/2024( Date of Filing : 26 Jul 2024 )1. SUNISHA PRESEARCH SCHOLAR DEPARTMENT OF HISTORY UNIVERSITY OF CALICUT 673635...........Complainant(s)Versus1. ACER INDIA PVT LTDNO 13 EMBASSY HEIGHTS 6TH FLOOR MAGRATH ...
Case Number: 610
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Date of Filing: 26-07-2024
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Date of Upload: 08-10-2024
Acer India Pvt. Ltd V/S Anil Kumar
Court Name: Muktsar
Appelant Advocate Sh. Balram yadav
Respondant Advocate
Case Number: 38
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Date of Filing: 24-02-2023
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Date of Upload: 05-08-2024
ACER INDIA PRIVATE LIMITED V/S ANIL SINGH CHAUHAN
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/32/2022( Date of Filing : 24 Jan 2022 )1. ANIL SINGH CHAUHAN............Complainant(s)Versus1. ACER INDIA PRIVATE LIMITED.............Opp.Party(s) BEFORE: SUKHVIR SINGH MALHOTRA PRESIDENT RAVI...
Case Number: 32
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Date of Filing: 24-01-2022
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Date of Upload: 30-07-2024
ACER INDIA PRIVATE LIMITED V/S SHASHANK SINGH
Court Name: Ghaziabad
Appelant Advocate Self
Respondant Advocate
Case Number: 601
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Date of Filing: 18-11-2022
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Date of Upload: 04-07-2024
ACER TELEVISION INDIA V/S TARANG DAHARWAL
Court Name: Indore-II
Appelant Advocate
Respondant Advocate
Case Number: 851
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Date of Filing: 10-12-2023
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Date of Upload: 06-05-2024
ACER INDIA PVT LTD V/S MUHAMMED MUHSIN
Court Name: Kottayam
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/129/2024( Date of Filing : 05 Apr 2024 )1. MUHAMMED MUHSINCHAKKIYANIKKUNNEL HOUSE ERATTUPETTA KOTTAYAM.KottayamKerala...........Complainant(s)Versus1. ACER INDIA PVT LTDNO.13 EMBASSYHEIGHTS 16TH FLOOR MAGRAT...
Case Number: 129
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Date of Filing: 05-04-2024
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Date of Upload: 23-05-2024
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Common FAQ
Question : Am I eligible to file case against Acer in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Acer ?
Answer : A complaint may be made against Acer under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
To know Acer Service Center, Contact Acer at:
E-mail : ail.easycare@acer.com
Toll Number : 1860-120-2019
WhatsApp Number : +91 6366 800 400
Customer Support
Bangalore Head office
Acer India Private Limited
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
Tel: +91-80-39408700, 40708700
Fax: +91-80-25329535
New Delhi Branch Office
Acer India Private Limited
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
Tel: +91-11-3314 8800
Mumbai Branch Office
Acer India Private Limited
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
Tel: +91-22-71612000
Chennai Branch Office
Acer India Private Limited
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
Tel: +91 044 40509200
Kolkata Branch Office
Acer India Private Limited
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
Kolkata 700091, west Bengal, India
Phone No: +913344272400
Puducherry Manufacturing Plant
Acer India Private Limited
R.S No.38/2, Sedarapet Village,
Sedarapet, Villianur Commune,
Puducherry – 605111
Telephone No: +91-413-267-7994/267-8433