Citizencredit Co-operative Bank Customer Care

Expert Lawyers near you to solve the complaint with Citizencredit Co-operative Bank in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Citizencredit Co-operative Bank

Citizencredit Co-operative Bank Customer Care Details.

Citizencredit Co-operative Bank 24×7 customer care ensures customers receive assistance on their Citizencredit Co-operative Bank account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Citizencredit Co-operative Bank Customer Care through call 022 26442829 , email ccbl@citizencreditbank.com or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of Citizencredit Co-operative Bank customer care may vary.

Citizencredit Co-operative Bank Toll Free No

022 26442829

Citizencredit Co-operative Bank Email

ccbl@citizencreditbank.com

Head Office Address
CITIZENCREDIT CENTRE, CTS No:236, Marve Road, Orlem, Malad (W), Mumbai 400064

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Citizencredit Co-operative Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Bhanu Pratap
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Practising Courts
183, Nawada Allahabad Bank Road, Delhi 110059, India
Phone Consultation
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Review Rating
Experiance
3.5
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5.001
Arun Kumar
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187, Nawada, Uttam Nagar Allahabad Bank Road, Delhi 110059, India
Phone Number

Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Citizencredit Co-operative Bank

STEP 1

Dial 022 26442829 from your registered mobile no. to contact Citizencredit Co-operative Bank customer care helpline. You can also email your complaint at ccbl@citizencreditbank.com from your personal Email ID which is registered with Citizencredit Co-operative Bank. Please note down the complaint reference number given by the Citizencredit Co-operative Bank executive at the end of the for future reference. For general complaints, you can call Citizencredit Co-operative Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Citizencredit Co-operative Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Citizencredit Co-operative Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Citizencredit Co-operative Bank Principal Nodal Officer at:

CITIZENCREDIT CENTRE, CTS No:236, Marve Road, Orlem, Malad (W), Mumbai 400064

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Citizencredit Co-operative Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Citizencredit Co-operative Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Citizencredit Co-operative Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Citizencredit Co-operative Bank

About Citizencredit Co-operative Bank customer support center and list of customer care number

The additional information to contact Citizencredit Co-operative Bank branch office, nodal officer via email or through postal communication. Contacting to the Citizencredit Co-operative Bank nodal officer is the second step to redress your grievances.

Customer Care Numbers
022-26442829 / 022-26442830 / 022-26442831

Formerly known as The Bombay Catholic Urban Co-op Credit Society, the bank was established through the cumulative efforts of a group of young minds who wished to create a strong financial foothold for the catholic community. The bank was envisaged to be a channel that fuelled the hopes and dreams of each customer through personal engagement and customized banking plans.