Central Bank of India Customer Care

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Central Bank of India Customer Care Details.

Central Bank of India 24×7 customer care ensures customers receive assistance on their Central Bank of India account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Central Bank of India Customer Care through call 1800221911 , email cmcppc@centralbank.co.in or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of Central Bank of India customer care may vary.

Central Bank of India Toll Free No

1800221911

Central Bank of India Email

cmcppc@centralbank.co.in

Head Office Address
Central Bank Building, 2nd floor, M.G. Road, Hutatma Chowk,, Fort, Mumbai 400 023

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Central Bank of India , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Phone Number

Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Central Bank of India

STEP 1

Dial 1800221911 from your registered mobile no. to contact Central Bank of India customer care helpline. You can also email your complaint at cmcppc@centralbank.co.in from your personal Email ID which is registered with Central Bank of India. Please note down the complaint reference number given by the Central Bank of India executive at the end of the for future reference. For general complaints, you can call Central Bank of India between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Central Bank of India customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Central Bank of India Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Central Bank of India Principal Nodal Officer at:

Central Bank Building, 2nd floor, M.G. Road, Hutatma Chowk,, Fort, Mumbai 400 023

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Central Bank of India. Reserve Bank of India appoints officers to solve the customer complaints if the Central Bank of India fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Central Bank of India in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Central Bank of India

About Central Bank of India customer support center and list of customer care number

The additional information to contact Central Bank of India branch office, nodal officer via email or through postal communication. Contacting to the Central Bank of India nodal officer is the second step to redress your grievances.

Toll Free No. ( 24 Hours ) Call Center: 1800 22 1911

Digital Transactions Help
1800 22 1911
digitalsupport@centralbank.co.in

NEFT Handling Team
022-22637966, 022-22637967
022-22637966, 022-22637967

UPI and BHIM app help
1800 22 1911
upisupport@centralbank.co.in

For Reversal/failed transactions
022-61648613
smtbk2@centralbank.co.in

Now you can block your lost card by sending SMS to phone no.91+9967533228 as follows:
1. LOST                                      : For blocking all cards linked to mobile
2. LOST <space> card no.        :For blocking specific card no.
3. LOST<space>Account no. :For blocking card in specific account

PMJDY grievance redressal Email ID : cmoper@centralbank.co.in National Toll Free Number 1 : 1800 110 001 National Toll Free Number 2 : 1800 180 1111 MSME Care Centers » Click Here To Download addresses of MSME Care Centers for quick redressal of grievances of MSME Entrepreneurs. ATM Help Desk FAX – 022 22630104

Zonal Officers – Central Bank of India

AHMEDABAD79717-86017079-71786011operahmzo@centralbank.co.in
BHOPAL79757-774120755-2576028operbhopzo@centralbank.co.in
CHANDIGARH9988-8838230172-2702996operchanzo@centralbank.co.in
CHENNAI79880-50660044-28883110operchenzo@centralbank.co.in
DELHI8826-107993011-42827852operdelzo@centralbank.co.in
KOLKATA74070-00667033-22301270operkolzo@centralbank.co.in
LUCKNOW73394-025060522-2611304operluckzo@centralbank.co.in
MMZO93342-97647022-40345855opermmzo@centralbank.co.in
PATNA73600-651500612-2226607operpatnzo@centralbank.co.in
PUNE20261-31611020-2226607operpunzo@centralbank.co.in

Established in 1911, Central Bank of India was the first Indian commercial bank which was wholly owned and managed by Indians. The establishment of the Bank was the ultimate realisation of the dream of Sir Sorabji Pochkhanawala, founder of the Bank. Sir Pherozesha Mehta was the first Chairman of a truly ‘Swadeshi Bank’. In fact, such was the extent of pride felt by Sir Sorabji Pochkhanawala that he proclaimed Central Bank of India as the ‘property of the nation and the country’s asset’.

He also added that ‘Central Bank of India lives on people’s faith and regards itself as the people’s own bank’. During the past 106 years of history the Bank has weathered many storms and faced many challenges.