Bassein Catholic Co-operative Bank Customer Care

Solve complaint against Bassein Catholic Co-operative Bank in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Bassein Catholic Co-operative Bank

Bassein Catholic Co-operative Bank Customer Care Details.

Bassein Catholic Co-operative Bank 24×7 customer care ensures customers receive assistance on their Bassein Catholic Co-operative Bank account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Bassein Catholic Co-operative Bank Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

Bassein Catholic Co-operative Bank Toll Free Number : 18002662407

Bassein Catholic Co-operative Bank Email : customerservice@bccb.co.in

Bassein Catholic Co-operative Bank Head Office Address
Catholic Bank Building, Papdy Naka, P. O. Papdy, Vasai. District Palghar, Maharashtra 401207

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Bassein Catholic Co-operative Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Bassein Catholic Co-operative Bank

STEP 1

Dial 18002662407 from your registered mobile no. to contact Bassein Catholic Co-operative Bank customer care helpline. You can also email your complaint at customerservice@bccb.co.in from your personal Email ID which is registered with Bassein Catholic Co-operative Bank. Please note down the complaint reference number given by the Bassein Catholic Co-operative Bank executive at the end of the for future reference. For general complaints, you can call Bassein Catholic Co-operative Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Bassein Catholic Co-operative Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Bassein Catholic Co-operative Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Bassein Catholic Co-operative Bank Principal Nodal Officer at:

Catholic Bank Building, Papdy Naka, P. O. Papdy, Vasai. District Palghar, Maharashtra 401207

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Bassein Catholic Co-operative Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Bassein Catholic Co-operative Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Bassein Catholic Co-operative Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Bassein Catholic Co-operative Bank

About Bassein Catholic Co-operative Bank customer support center and list of customer care number

The additional information to contact Bassein Catholic Co-operative Bank branch office, nodal officer via email or through postal communication. Contacting to the Bassein Catholic Co-operative Bank nodal officer is the second step to redress your grievances.

Phone– 0250 2322053 / 2323449 /
Mobile: 9527441600 / 9527451600 /9527461600

Bassein catholic Co-op bank ltd was established as Credit Co-operative Society by Social reformer Rev Msgr. P. J. Monis, christian missionery on 6th February 1918 along with social activists in vasai to bring financial freedom in the region of Vasai. Through his mission he succeeded in up-lifting the society, which has brought massive change in the peoples lifestyle, education and financial stability.