Banking customer can contact the RBI Ombudsman if you are not satisfied with the response from the Bank. Reserve Bank of India appoints officers to solve the customer complaints if the bank fails to solve the issue within 30 days of lodging the complaint.

CentreName & Address of the Office of Banking OmbudsmanArea of Operation
AhmedabadSmt. N Sara Rajendra Kumar
C/o Reserve Bank of India
5th Floor, Nr. Income Tax,
Ashram Road
Ahmedabad-380 009
STD Code: 079
Tel. No. 26582357
Email : cms.boahmedabad@rbi.org.in
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
BengaluruMs Saraswathi Shyamprasad
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
STD Code: 080
Tel. No. 22277660/22180221
Fax No. 22276114
Email : cms.bobengaluru@rbi.org.in
Karnataka
BhopalShri Hemant Kumar Soni
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
STD Code: 0755
Tel. No. 2573772
2573776
2573779
Email : cms.bobhopal@rbi.org.in
Madhya Pradesh
BhubaneswarShri Biswajit Sarangi
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
STD Code: 0674
Tel. No. 2396207
Fax No. 2393906
Email : cms.bobhubaneswar@rbi.org.in
Odisha
ChandigarhShri M K Mall
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
Tel. No. 0172 – 2703937
Fax No. 0172 – 2721880
Email : cms.bochandigarh@rbi.org.in
Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
ChennaiDr. Balu K
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 25395964
Fax No. 25395488
Email : cms.bochennai@rbi.org.in
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
DehradunShri Arun Bhagoliwal
C/o Reserve Bank of India
74/1 G.M.V.N. Building, 1st floor,
Rajpur Road,
Dehradun – 248 001
STD Code : 0135
Telephone : 2742001
Fax : 2742001
Email : cms.bodehradun@rbi.org.in
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
GuwahatiShri Thotngam Jamang
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
STD Code: 0361
Tel.No. 2734219/ 2512929
Email : cms.boguwahati@rbi.org.in
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
HyderabadShri T Srinivasa Rao
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
STD Code: 040
Tel. No. 23210013
Fax No. 23210014
Email : cms.bohyderabad@rbi.org.in
Andhra Pradesh and Telangana
JaipurMs. Rekha Chandanaveli
C/o Reserve Bank of India,
4th floor Rambagh Circle,
Tonk Road, Jaipur – 302 004
STD Code: 0141
Tel. No. 2577931
Email : cms.bojaipur@rbi.org.in
Rajasthan
JammuShri Ramesh Chand
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012
STD Code : 0191
Telephone: 2477905
Fax : 2477219
Email : cms.bojammu@rbi.org.in
Union Territories of Jammu & Kashmir and Ladakh
KanpurShri P K Nayak
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
STD Code: 0512
Tel. No. 2305174/ 2303004
Email : cms.bokanpur@rbi.org.in
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
KolkataShri Rabindra Kishore Panda
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22310217
Fax No. 22305899
Email : cms.bokolkata@rbi.org.in
West Bengal and Sikkim
Mumbai (I)Dr. Neena Rohit Jain
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028
Fax : 23022024
Email : cms.bomumbai1@rbi.org.in
Districts of Mumbai, Mumbai Suburban and Thane
Mumbai (II)Shri S.K.Kar
C/o Reserve Bank of India,
4th Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008
STD Code: 022
Telephone: 23001280/23001483
Fax : 23022024
Email : cms.bomumbai2@rbi.org.in
Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)
PatnaShri Rajesh Jai Kanth
C/o Reserve Bank of India
Patna-800 001
STD Code: 0612
Tel. No. 2322569/2323734
Fax No. 2320407
Email : cms.bopatna@rbi.org.in
Bihar
New Delhi (I)Shri R.K. Moolchandani
C/o Reserve Bank of India,
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23725445
Fax No. 23725218
Email : cms.bonewdelhi1@rbi.org.in
North, North-West, West, South-West, New Delhi and South districts of Delhi
New Delhi (II)Ms. Ruchi A S H
C/o Reserve Bank of India
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23724856
Email : cms.bonewdelhi2@rbi.org.in
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh
New Delhi (III)Ms. Suchitra Maurya
C/o Reserve Bank of India
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23715393
Fax No. 23765234
Email : cms.bonewdelhi3@rbi.org.in
North-East, Central, Shahdara, East and South-East districts of Delhi
RaipurShri J. P. Tirkey
C/o Reserve Bank of India
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013
STD Code : 0771
Telephone: 2244246
Email : cms.boraipur@rbi.org.in
Chhattisgarh
RanchiSmt Chandana Dasgupta
C/o Reserve Bank of India
4th Floor, Pragati Sadan,
RRDA Building,
Kutchery Road, Ranchi Jharkhand 834001
STD Code : 0651
Telephone : 8521346222/9771863111/
7542975444
Fax : 2210511
Email : cms.boranchi@rbi.org.in
Jharkhand
ThiruvananthapuramShri G Ramesh
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
STD Code: 0471
Tel. No. 2332723/2323959
Fax No. 2321625
Email : cms.botrivandrum@rbi.org.in
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).