Bank of India Customer Care

Solve complaint against Bank of India in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Bank of India

Bank of India Customer Care Details.

Bank of India 24×7 customer care ensures customers receive assistance on their Bank of India account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Bank of India Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

Bank of India Toll Free Number : 1800 103 1906

Bank of India Email : customercare@bankofindia.co.in

Bank of India Head Office Address
STAR HOUSE, C - 5, "G" Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051. Ph: 022-66684444

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We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Bank of India , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Bank of India

STEP 1

Dial 1800 103 1906 from your registered mobile no. to contact Bank of India customer care helpline. You can also email your complaint at customercare@bankofindia.co.in from your personal Email ID which is registered with Bank of India. Please note down the complaint reference number given by the Bank of India executive at the end of the for future reference. For general complaints, you can call Bank of India between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Bank of India customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Bank of India Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Bank of India Principal Nodal Officer at:

STAR HOUSE, C - 5, "G" Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051. Ph: 022-66684444

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Bank of India. Reserve Bank of India appoints officers to solve the customer complaints if the Bank of India fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Bank of India in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Bank of India

About Bank of India customer support center and list of customer care number

The additional information to contact Bank of India branch office, nodal officer via email or through postal communication. Contacting to the Bank of India nodal officer is the second step to redress your grievances.

1800 103 1906 (Tollfree)

1800 220 229 (Covid Support)

022–40919191 (chargeable number)

Bank of India was founded on 7th September, 1906 by a group of eminent businessmen from Mumbai. The Bank was under private ownership and control till July 1969 when it was nationalised along with 13 other banks.

Beginning with one office in Mumbai, with a paid-up capital of Rs.50 lakh and 50 employees, the Bank has made a rapid growth over the years and blossomed into a mighty institution with a strong national presence and sizable international operations. In business volume, the Bank occupies a premier position among the nationalised banks.

The Bank has over 5000 branches in India spread over all states/ union territories including specialized branches. These branches are controlled through 59 Zonal Offices and 10 NBG Offices. There are 60 branches/ offices and 5 Subsidaries and 1 joint venture abroad.

Bank of India Nodal Officer

ZoneAddressPhoneEmail ID
AMRITSAR
(NBG North-I)
SCO 102, District Shopping
Complex, Nagpal Tower – I, Ranjit Avenue, Ist floor, Amritsar, Punjab 143001
01835099331/6Zo.Amritsar@bankofindia.co.in
BARDHAMAN
(NBG-East)
446/N, Amstrong Avenue,
Sector:2A, Bidhan Nagar, West Bengal 713212
0343- 2533302
03432533303
ZO.Bardhaman@bankofindia.co.in
BENGALURU
(NBG-South)
11, Bank of India Bldg.,
Kempegowda Road, Bengaluru- 560009
080-22959400ZO.Bengaluru@bankofindia.co.in
BHAGALPUR
(NBG-Bihar)
2nd floor, Devdoot Complex, Radha Rani Sinha Road, Bhagalpur 81200106412242150
06412420688
ZO.Bhagalpur@bankofindia.co.in
BHOPAL
(NBG-MP & Chattisgarh)
New Zonal Head Qtrs.Bldg.,  Opp: Central Jail, Jail Road, Bhopal – 46201107552553354
07552554404
ZO.Bhopal@bankofindia.co.in
CHANDIGARH
(NBG North-I)
Star house, SCO 76-82- Sector -31A
, Chandigarh 160030
01722704608
01722671504
01722655588
ZO.Chandigarh@bankofindia.co.in
GHAZIABAD
(NBG North-II)
B-32, Sector-62 Sandipani, STC Bldg., B- 32,Sector 62, Noida 201307
(U.P)
0120-2404132 01202404030
ZO.Ghaziabad@bankofindia.co.in
JABALPUR             
(NBG- MP & CHATTISGARH)
Rajeshwar Building, MIG 15, Damoh Road, Jabalpur0761-04701021zo.jabalpur@bankofindia.co.in
JAMSHEDPUR
(NBG Jharkhand)
Bank of India Building, P.B no. 36 Main Road, Bishtupur, Jamshedpur, 831 0010657-2434285
0657-2436469
ZO.Jamshedpur@bankofindia.co.in
JODHPUR
(NBG North-I)
Yashoda Tower, Akhliya Circle, Chopasani Road, Jodhpur 3420080291-2760086
0291-2755443
0291-2754443
ZO.Jodhpur@bankofindia.co.in
KANPUR
(NBG-North-II)
78-A, Raj Bhavan Canal Road, (near Juhan Devi Girls College, Kanpur- 208 0040512-2306671
0512-2304318
ZO.Kanpur@bankofindia.co.in
KEONJHAR
(NBG-East)
Mining Road, Keonjhargarh Dist. Keonjhar- 758001 State Odisha06766-255896
06766-255297
ZO.Keonjhar@bankofindia.co.in
KERALA
(NBG-South)
Kaloor Towers,
Door No.36/195, Kaloor- Kadavanthara Road, Kaloor,  Kochi- 682017
0484-2349686
0484-2344280,
0484-2338480
ZO.Kerala@bankofindia.co.in
KHANDWA
(NBG-MP & Chasttisgarh)
1st Floor Anand Nagar Branch, B.T.College Road, Anand Nagar, Khandwa – 4500010733-2248534
0733-2248569
0733-2248746
ZO.Khandwa@bankofindia.co.in
KOLHAPUR
(NBG-West-II)
1519-C, Jaydhaval Bldg., 2nd Floor, Laxmipuri, Kolhapur-4160020231-2646375
0231-2646371
ZO.Kolhapur@bankofindia.co.in
KOLKATA
(NBG-East)
5, BTM Sarani, Brabourne Road, Kolkata- 700001033-22318938
033-22481973
ZO.Kolkata@bankofindia.co.in
LUCKNOW
(NBG-North-II)
Star House,  Vibhuti Khand,  Gomti Nagar, Lucknow 2260100522-2721592
0522-2721541
0522-2721486
ZO.Lucknow@bankofindia.co.in
LUDHIANA
(NBG North-I)
Surya Kiran Complex, 1st Floor, Phase – II, The Mall, Near Rakhbagh, Civil Lines, Ludhiana
141001
0161-2410809
0161-2405977
ZO.Ludhiana@bankofindia.co.in
MADURAI 
(NBG – South)
Sri Ram Complex, 4th Iyer Bungalow, Madurai-625014 zo.madurai@bankofindia.co.in
MUMBAI NORTH (NBG-West-I)2nd  Floor, Boi Bldg., Opp: Natraj Market,
S.V. Road, Malad West, Mumbai 400 064
022-28827770
022-28821399
022-28824842
ZO.MNZ@bankofindia.co.in
MUMBAI SOUTH (NBG- West-I)Mezzanine Floor, Bank Of India Bldg., 70- 80,M.G. Road, P.B No.238,
Fort, Mumbai 400 001
022-22623656
022-22622717
ZO.Mumbaisouthzone@bankofindia.c o.in
MUZAFFARPUR
(NBG-Bihar)
Pankaj Market, Saraiyaganj,
Muzaffarpur-842001
0621-2273695
0621-2273634
ZO.Muzaffarpur@bankofindia.co.in
NAGPUR
(NBG-West-II)
BOI Bldg., 3rd Floor, Sardar Vallabh Bhai Patel Marg P.B No.4, Kingsway,  Nagpur 4400010712-2531404
0712-2532205
ZO.Nagpur@bankofindia.co.in
NASIK
(NBG- West II)
Main Trimbak Road, Plot no.G-1, First Floor, MIDC Industrial Estate, Satpur Colony, Nasik 422007053-2354568zo.nasik@bankofindia.co.in
NAVI MUMBAI
(NBG-West-I)
Management Development Institute Bldg., Gr. Floor, Plot:30, Sec:11, Cbd Belapur, Navi Mumbai
400 614
022-27564910
022-27564909
ZO.Navimumbai@bankofindia.co.in
NEW DELHI
(NBG North-I)
Star House , H-2, Connaught Circus, Middle Circle, New Delhi-110001.011-23310526
011-23722158
011-23311647
ZO.NewDelhi@bankofindia.co.in
PATNA
(NBG-Bihar)
Chanakya Place, 1st Floor,  Birchand Patel Marg, Patna 8000010612-2220640
0612-2223369
ZO.Patna@bankofindia.co.in
PUNE (NBG-West- II)592(New) Sadashiv Peth, 4th Floor, BOI Bldg., Lakshmi Road, Pune 411030020-25535400
020-25535400
ZO.Pune@bankofindia.co.in
RAIGAD
(NBG-West-I)
2nd Floor Hotel Meera Madhav, Opp. S.T Stand, Alibag 402201.02141-228895,
02141- 223895 02141-222269
ZO.Raigad@bankofindia.co.in
RAIPUR
(NBG MP &
Chhattisgarh)
1ST  Floor, G. D. Shesh Nilayam, Tatyapara, RAIPUR 4920010771-4212450
0771-4212401
0771-4212403
ZO.Raipur@bankofindia.co.in
RAJKOT
(NBG-Gujarat)
Bank Of India Bldg., 1st Floor, Para Bazar,
P.B. 24, M.G. Road, Rajkot 360 001
0281-2240601
0281-2231277
ZO.Rajkot@bankofindia.co.in
RANCHI
(NBG Jharkhand)
Pradhan Tower , Main Road, Ranchi South Jharkhand-8340010651- 2330520
0651-2331386
0651-2200837
ZO.Ranchi@bankofindia.co.in
RATNAGIRI
(NBG-West-II)
Near Arogya Mandir, Ratnagiri- Kolhapur Highway, Shivajinagar, Ratnagiri 41563902352-226145
02352-223155
02352-233155
ZO.Ratnagiri@bankofindia.co.in
Sambhalpur
(NBG-East)
Near St. John School, Dhankauda – 768006 zo.sambalpur@bankofindia.co.in
SILIGURI
(NBG-East)
Goyal Mansion, Pranami Mandir
Road, Siliguri 734 401
0353-2642221
0353-2641718
ZO.Siliguri@bankofindia.co.in