Bank of Baroda Customer Care

Solve complaint against Bank of Baroda in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Bank of Baroda

Bank of Baroda Customer Care Details.

Bank of Baroda 24×7 customer care ensures customers receive assistance on their Bank of Baroda account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Bank of Baroda Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

Bank of Baroda Toll Free Number : 1800 258 44 55

Bank of Baroda Email : cs.ho@bankofbaroda.com

Bank of Baroda Head Office Address
Baroda Bhavan, 7th Floor,R.C. Dutt Road, Vadodara-390 007, (Gujarat) India.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Bank of Baroda , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Bank of Baroda

STEP 1

Dial 1800 258 44 55 from your registered mobile no. to contact Bank of Baroda customer care helpline. You can also email your complaint at cs.ho@bankofbaroda.com from your personal Email ID which is registered with Bank of Baroda. Please note down the complaint reference number given by the Bank of Baroda executive at the end of the for future reference. For general complaints, you can call Bank of Baroda between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Bank of Baroda customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Bank of Baroda Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Bank of Baroda Principal Nodal Officer at:

Baroda Bhavan, 7th Floor,R.C. Dutt Road, Vadodara-390 007, (Gujarat) India.

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Bank of Baroda. Reserve Bank of India appoints officers to solve the customer complaints if the Bank of Baroda fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Bank of Baroda in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Bank of Baroda

About Bank of Baroda customer support center and list of customer care number

The additional information to contact Bank of Baroda branch office, nodal officer via email or through postal communication. Contacting to the Bank of Baroda nodal officer is the second step to redress your grievances.

Toll Free Number
1800 258 44 55
1800 102 44 55

Balance Inquiry
84680 01111
Mini Statement
84680 01122

Bank of Baroda is an Indian state-owned International banking and financial services company headquartered in Vadodara (earlier known as Baroda) in Gujarat, India. It is the second largest bank in India, next to State Bank Of India. Its headquarters is in Vadodara, it has a corporate office in the Mumbai. The bank was founded by the Maharaja of Baroda, Maharaja Sayajirao Gaekwad III on 20 July 1908. The bank, along with 13 other major commercial banks of India, was nationalised on 19 July 1969, by the Government of India and has been designated as a profit-making public sector undertaking (PSU).

If the complainant still feels unsatisfied with the responses received, s/he can address the complaint to the Bank’s Principal Nodal Officer at Head Office designated to deal with customers’ complaints / grievance giving full details of the case on the below mentioned address:

Bank of Baroda Nodal Officer

General Manager (Operations & Services)
Bank of Baroda, Head Office, Baroda Bhavan, R C Dutt Road,
Alkapuri, BARODA – 390007, (Gujarat) India.
Tel. : (0265) 2363001 – 2316792
Email : gm.ops.ho@bankofbaroda.com

Area of OperationAddress and Email
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and DiuShri. M L Meena
Dy. General Manager,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Tower,
Nr. Law Garden, Ellis bridge,
Ahmedabad 380 006 (Gujarat).
Tele. No: 079 -26473186
Email: dgm.ngz@bankofbaroda.com  
KarnatakaShri. B Shivaram
Deputy General Manager
Bank of Baroda,
Zonal Office,
2nd Floor, Vijaya Tower, 41/2 MG Road,
Bengaluru-560 001 (Karnataka).
Tele. No: 080-25011525
Email : dgm.karap@bankofbaroda.com
Madhya PradeshDy. General Manager
Bank of Baroda,
Zonal Office,
Plot no.202,
Ganga Jamuna Complex,
Maharana.Pratap.Nagar, Zone-1,
Bhopal-462011 (Madhya Pradesh).
Tele No. 0755-4049032
Email: DZH.mpz@bankofbaroda.com
OdishaChief Manager,
Bank of Baroda,
Regional Office,
1st Floor, Bivab Gulmohar,
Behera Sahi Nayapalli,
Bhubaneswar – 751012 (Orissa).
Tel No. 0674-2421210
Email: drm.orissa@bankofbaroda.co.in  
Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Chandigarh Zone,
SCO -185-187, Sector 9C,
Chandigarh-160009.
Tele. No. 0172-2717324
Email : dzh.chandigarh@bankofbaroda.co.in
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar IslandsDeputy Zonal Head,
Bank of Baroda,
Zonal Office,
Baroda Pride,
41, Luz Church Road,
Mylapore,
Chennai 600 004 (Tamil Nadu)
Tele: 044 – 23454337
Email: complaints.sz@bankofbaroda.com  
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)Assistant General Manager,
Bank of Baroda,
Regional Office,
410, Indira Nagar Colony,
Dehradun – 248001,
Tele No: 0135-2768602
Email: rm.deharadun@bankofbaroda.com  
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and TripuraAssistant General Manager,
Bank of Baroda,
Regional Office,
G.S. Road, Bhangagarh,
Guwahati – 781005 (Assam)
Tele No.:0361-2456124
Email: rm.northeast@bankofbaroda.com  
Andhra Pradesh and TelanganaDy. Zonal Head,
Bank of Baroda,
Zonal Office,
H No. 3-6-289,
Kareem Manzil,
Hyderguda, Hyderabad – 500029 (Telangana)
Tele No : 040 – 23287200
Email : dzh.hyderabad@bankofbaroda.com. 
RajasthanAssistant General Manager
Bank of Baroda, Regional Office,
Second Floor,24, Vijay nagar,
Near Football Chowk,
Jalandhar -144001
Tele. No. 0181-5002508
Email : rm.amritsar@bankofbaroda.com  
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)Deputy Zonal Head,
Bank of Baroda, Zonal Office,
Baroda House, V-23 Vibhuti Khand Nagar
Lucknow 266010 
Tele. No. 0522- 6677704
Email: dgm.upu@bankofbaroda.com
West Bengal and SikkimDeputy Zonal Head,
Bank of Baroda,
Zonal Office,
Block: GN, Plot No.38/2(5th &6th Floor)
Salt Lake City, Sector – V,
Kolkata – 700 091 (West Bengal)
Tele. No. (033) 23401704
Email: dyzm.ez@bankofbaroda.com
Districts of Mumbai, Mumbai Suburban and ThaneShri. Pitabash Pattanayak
Deputy Zonal Head,
Bank of Baroda,
Zonal Office,
Third Floor,
3, Walchand Hirachand Marg,
Ballard pier,
Mumbai – 400 001(Maharashtra).
Tele No. : 022-42060702
E Mail : dzh.ops.gmz@bankofbaroda.com
Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)Deputy General Manager
Bank of Baroda,
Zonal Office,
2nd floor, Sharda Centre,
Erandwane,
Pune –  411004 (Maharashtra)
Tele No. : 020-25937102
E Mail: zm.mgz@bankofbaroda.com
BiharDeputy General Manager,
Bank of Baroda,
Zonal Office,
First Floor,
Anand Vihar,
West Boring Canal Road,
Patna – 800001(Bihar)
Tel No.: 0612-2557159
Email: dgm.bojz@bankofbaroda.com
North, North-West, West, South-West, New Delhi and South districts of DelhiDeputy General Manager,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi – 110 001
Tele. No. 011-23329825
Email : dzh.nz@bankofbaroda.com
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar PradeshDeputy General Manager,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi – 110 001
Tele. No. 011-23329825
Email : dzh.nz@bankofbaroda.com  
North-East, Central, Shahdara, East and South-East districts of DelhiDeputy General Manager,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi – 110 001
Tele. No. 011-23329825
Email : dzh.nz@bankofbaroda.com  
ChhattisgarhAssistant General Manager,
Bank of Baroda,
Regional Office,
Jeevan Prakash, Jeevan Bima Marg, Pandri,
Raipur-492004 (Madhya Pradesh).
Tele No. 0771-4222605
Email:  rm.raipur@bankofbaroda.com
JharkhandAssistant General Manager,
बैंक ऑफ़ बड़ौदा, क्षेत्रीय कार्यालय,
रांची
Bank of Baroda,
Regional Office, Ranchi
Tele No. 0657-224939
Email:  rm.ranchi@bankofbaroda.com
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).Deputy General Manager,
Bank of Baroda,Zonal Office,
KMRL MG Road
Metro Station Complex,
Ernakulam-682035 (Kerala)
Tele: 0484-2867802
Email: zm.ernakulam@bankofbaroda.com