Andhra Pradesh Grameena Vikas Bank (APGVB), a Regional Rural Bank (RRB) established in the year 2006 under an act of Parliament by amalgamating Manjeera Grameena Bank(Medak),Sangameshwara Grameena Bank(Mahabubnagar), Kakatiya Grameena Bank(Warangal), Nagarjuna Grameena Bank(Khammam & Nalgonda)and Sri Visakha Grameena Bank (Visakhapatnam, Vizianagaram & Srikakulam) with Head Office at Hanamkonda, Warangal (Urban District) sponsored by State Bank of India is operating in 21 districts of Telangana State and 3 districts of Andhra Pradesh.
Andhra Pradesh Grameena Vikas Bank Customer Care
Solve complaint against Andhra Pradesh Grameena Vikas Bank in Consumer Court.
Expert advice from experienced lawyer to solve your consumer complaints with Andhra Pradesh Grameena Vikas Bank
Andhra Pradesh Grameena Vikas Bank Customer Care Details.
Andhra Pradesh Grameena Vikas Bank 24×7 customer care ensures customers receive assistance on their Andhra Pradesh Grameena Vikas Bank account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Andhra Pradesh Grameena Vikas Bank Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.
Andhra Pradesh Grameena Vikas Bank Toll Free Number : 1800-121-0354
Andhra Pradesh Grameena Vikas Bank Email : headoffice@apgvbank.in
Andhra Pradesh Grameena Vikas Bank Head Office Address
Door No.2-5-8/1, Ram Nagar,Hanmakonda – 506001, Warangal (City & Dist.), Telangana State.
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Who can file a complaint in Consumer Court.
Anyone holding relationship with Andhra Pradesh Grameena Vikas Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.
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Steps to file a case in Consumer Court
Simple steps to file your case in your Consumer Forum against Andhra Pradesh Grameena Vikas Bank
STEP 1
Dial 1800-121-0354 from your registered mobile no. to contact Andhra Pradesh Grameena Vikas Bank customer care helpline. You can also email your complaint at headoffice@apgvbank.in from your personal Email ID which is registered with Andhra Pradesh Grameena Vikas Bank. Please note down the complaint reference number given by the Andhra Pradesh Grameena Vikas Bank executive at the end of the for future reference. For general complaints, you can call Andhra Pradesh Grameena Vikas Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Andhra Pradesh Grameena Vikas Bank customer care anytime.
View Chargeback Application format.
The turn-around time for responding to a complaint is:
3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days: Cases involving 3rd party (other Banks)
45 to 90 days: Chargeback related cases.
STEP 2
Contact Andhra Pradesh Grameena Vikas Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Andhra Pradesh Grameena Vikas Bank Principal Nodal Officer at:
Door No.2-5-8/1, Ram Nagar,Hanmakonda – 506001, Warangal (City & Dist.), Telangana State.
STEP 3
You can contact the RBI Ombudsman if you are not satisfied with the response from the Andhra Pradesh Grameena Vikas Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Andhra Pradesh Grameena Vikas Bank fails to solve the issue within 30 days of lodging the complaint.
Visit : Banking Ombudsmen
FINAL STEP
If the customer has not received any response or not satisfied from the response, the customer can file a case against the Andhra Pradesh Grameena Vikas Bank in the Consumer Court.
- Print all the conversation with the Customer Care and CMD / Nodal Officer.
- Click here for complete steps to file case in person.
- You can hire a lawyer near you, search lawyer.
About Andhra Pradesh Grameena Vikas Bank
About Andhra Pradesh Grameena Vikas Bank customer support center and list of customer care number
The additional information to contact Andhra Pradesh Grameena Vikas Bank branch office, nodal officer via email or through postal communication. Contacting to the Andhra Pradesh Grameena Vikas Bank nodal officer is the second step to redress your grievances.